Builds dashboards and conducts data analysis in Tableau
Programs and deploys surveys in Qualtrics for patient and employee use
Participates in discovery research to help the business prioritize investment
Develops user guides for employee use
Customer Experience Intern
Fresenius Kidney Care
11.2021 - 10.2022
Developed and managed a comprehensive project tracking system for cross-functional team members
Created data presentations to share with leaders and stakeholders
Programed nation-wide surveys in Qualtrics for patient, physician and employee use
Interpreted qualitative survey data using text analysis
Built analytics dashboards for stakeholder review
Assisted with managing the company's social media sites
Gathered and organized projects, media and statistics to present on the team's website
Studied principles and strategies of UX research and design
Research Assistant
Judgement, Decision-Making and Organizational Behavior Lab at LSU
08.2021 - 05.2022
Input lab experiments and surveys into Qualtrics
Studied the effects of gamification on personality assessments; studied principles of I-O psychology
Lab Program/Research Assistant
LSU Sensorimotor/Motor Control Lab at LSU
08.2020 - 05.2021
Assisted lab director with SPARX-3 Parkinson's study; Set up and tested experimental devices
Organized and simplified experimental procedures for participant use
Facilitated communication between participants, instructor, and program director
Aided participants of specialized Tai Chi class for older adults with Parkinson's
Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
Managed laboratory equipment and resources, ensuring proper maintenance and optimal functionality.
Education
Master of Science - Information Studies
University of Texas At Austin
Austin, TX
05.2024
Bachelor of Science - Psychology
Louisiana State University
Baton Rouge, LA
05.2022
Skills
Proficient in Microsoft Suite, Qualtrics, Tableau, Miro, and Figma
Conducting user research using various methods: card sorting, user interviews, transcription, cataloging, surveys, user testing and heuristic evaluations
Conducting website accessibility audits
Building data visualizations in Tableau and Qualtrics
Conducting competitive analyses, producing wireframes and low fidelity prototypes
Some experience programming in C, HTML and Python
Timeline
Assessments and Analytics -Graduate Intern
Fresenius Kidney Care
10.2023 - Current
Customer Experience Intern
Fresenius Kidney Care
11.2021 - 10.2022
Research Assistant
Judgement, Decision-Making and Organizational Behavior Lab at LSU