Emily Labarre
Tualatin,OR
Summary
Interior design professional experienced in sales, client relations, adept with office and design software, and agile in adopting new technology.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Sales Advisor
Blackledge Furniture
Corvallis, OR
08.2019 - 12.2024
- In-home consultation to tailor product solutions and optimize space planning
- Used active listening skills to assess customer needs, build rapport and connect with viable solutions
- Negotiated deals and handled complaints or objections
- Ongoing client relationship management
Customer Service Manager
Rejuvenative Foods
Santa Cruz, CA
05.2010 - 01.2019
- Oversaw all facets of customer experience, resolving issues and managing unusual situations
- Formulated policies to enhance service delivery and operational efficiency
- Managed website and e-commerce platforms to optimize user engagement and satisfaction
IDA Program Coordinator
Santa Cruz Community Credit Union
Santa Cruz, CA
12.2006 - 12.2008
- Managed the day-to-day operations of the program, ensuring compliance with policies and regulations
- Provided guidance and support to program participants in navigating resources, services, and opportunities
- Conducted research into best practices for program delivery, including methods for increasing efficiency and effectiveness
- Constructed and maintained database of participants, activities, and outcomes for reporting purposes
- Assisted with grant application preparation
Education
A.A.S. -
Interior Design
Portland Community College08.2019
B.A. -
Global Economics With Honors
University of California Santa Cruz06.2007
Skills
- Client relationship management
- Active listening
- 2D/3D modeling and space planning
- Upselling and cross selling
- Consultative selling
- Effective communication
Certification
- Certified Aging in Place Specialist (CAPS) with National Association of Home Builders
- Associate Kitchen and Bath Designer (AKBD) with National Kitchen and Bath Association
Accomplishments
- 1st Place Kitchen and 2nd Place Bath, 2019 National Kitchen and Bath Association, Columbia River Chapter Student Design Competition
Affiliations
- Avid estate sale, vintage and antique shopper
Timeline
Sales Advisor
Blackledge Furniture
08.2019 - 12.2024
Customer Service Manager
Rejuvenative Foods
05.2010 - 01.2019
IDA Program Coordinator
Santa Cruz Community Credit Union
12.2006 - 12.2008
A.A.S. -
Interior Design
B.A. -
Global Economics With Honors