Summary
Overview
Work History
Education
Skills
Certification and Professional Training
Timeline
Generic

Emily Pearl Miller

Albuquerque,NM

Summary

Proactive and highly organized administrative professional with a proven ability to manage complex workflows, support multi-program operations, and maintain exceptional accuracy in high volume environments. Adept at interpreting and applying departmental policies, coordinating program processes, and providing reliable support to staff, participants, and external partners. Experienced with diverse case management and operational systems, including Oddessy, Justice (JSI), OMS, DIMS, ASPEN, Work Number, and JMS. Microsoft Office (Word, Excel, Outlook, and Teams). Google Workspace (Drive, Docs, Sheets, Calendar, Gmail, Chat, Meet). Recognized for strong accountability, rapid learning, and consistently elevating efficiency and quality within every role.

Overview

11
11
years of professional experience

Work History

Judicial Specialist II

Bernalillo Metropolitan Court
Albuquerque, New Mexico
04.2025 - Current

Supervisor Amber Griego - 40 Hours Weekly

  • Maintain and organize confidential case files with accuracy and adherence to departmental procedures.
  • Review motions submitted by Court Clerks and TCAA staff to accurately process referrals.
  • Notify relevant parties when processing Probation Violations and Pre-Sentence Reports to ensure timely communication and case flow.
  • Perform high-volume data entry in Odyssey and other court and case-management systems.
  • Prepare Judge Reassignments and Orders of Assignment with precise attention to detail.
  • Review court documents for completeness and accuracy to process referrals to the Behavioral Health Division which includes Behavioral Heath DWI Court and Mental Health Court, Behavioral Health Resource Connection, and OPT In.
  • Provide program support by processing referrals for seven additional Specialty Court programs beyond primary assignment.
  • Managed and coordinated all Specialty Court referrals beginning 09/29/2025, including Courts to School, Community Veterans Court, Domestic Violence Repeat Offender Program, Early Intervention Program, Pre-Adjudication Animal Welfare, and Recovery Court.
  • Prepared and delivered court participation conditions and case files to assigned Judges in accordance with court procedures.
  • Trained in Outreach Court policies and procedures to ensure program coverage during Program Specialist absences.
  • Print and manage certificate requests from Probation Officers for all specialty programs.
  • Conduct exit interviews for all assigned and additional programs, documenting completion and program outcomes.
  • Respond to client calls and inquiries, providing accurate information and procedural guidance.
  • Perform OMS inquiries for defendants to support case review and program eligibility.
  • Upload Warrant Affidavits into Odyssey, including document tab entry and event creation.
  • Work knowledgeably with affidavits, motions, and orders to support efficient court operations.

Housekeeper

Courtyard by Marriott NMSU
Las Cruces, New Mexico
10.2024 - 01.2025

Supervisor Jose - 40 Hours Weekly

  • Swept and mopped floors, vacuumed carpets, and disinfected surfaces.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
    Changed bed linens and towels.
  • Stocked amenities such as soap, shampoo and toilet paper.
  • Replenished supplies such as drinking glasses and coffee cups.
  • Reported any issues to maintenance with proper forms .
  • Cleaned the refrigerator and microwave.
  • Make sure the coffee makers are empty and cleaned.
  • Followed safety procedures when handling hazardous materials.

Bailiff

Third Judicial District Court
Las Cruces, New Mexico
03.2024 - 08.2024

Supervisor Adrian - 40 Hours Weekly

  • Ensured courtroom security by maintaining order in the court.
  • Managed courtroom proceedings by announcing recesses, verifying attendance of all parties involved.
  • Delivered official documents from one party to another within a specified time frame.
  • Enforced courtroom rules of behavior to eliminate disruptions.
  • Setting up and breaking down the courtroom for Jury Trials.
  • Providing instructions to the courtroom during Jury selection.
  • Informed and provided rules for selected Jurors.
  • Using the system Odyssey to print Judge's dockets for the day.

Family Assistance Analyst

HSD New Mexico
Truth or Consequences, New Mexico
10.2023 - 02.2024

Supervisor Sarah - 40 Hours Weekly

  • Provided assistance to families in need of financial aid, including processing recertifications and determining
    eligibility.
  • Conducted calls for verification with applicants to assess their needs and determine the appropriate benefits or
    resources for them.
  • Ensure compliance with all current regulations and policies when processing recertifications.
  • Check accuracy and completeness of all paperwork before processing or conducting the phone interview.
  • Making proficient case comments for all verification and calculations that were put into the system ASPEN.
  • Running eligibility checks to verify income through Work Number.

Budtender

Ultrahealth
Truth Or Consequences, NM
05.2023 - 10.2023

Supervisor Marshall - 35 Hours Weekly

  • Educated customers on effects, medical benefits and overall experience of using cannabis products.
  • Created positive and healthy customer interactions to align with company core values.
  • Verified proper customer/patient identification, medical information and paperwork.
  • Discussed strains, qualities and effects of marijuana for medicinal and recreational needs.
  • Using BioTrack for all sales, weight conversions, and inventory.

Correctional Officer

Sierra County Detention Center
Truth or Consequences, New Mexico
11.2022 - 03.2023

Supervisor Eden - 40-50 Hours Weekly

  • Documented inmate arrivals, departures, and transports by coordinating with Dispatch and maintaining accurate logs
  • Conducted searches of individuals to ensure safety and compliance with facility protocols.
  • Completed booking records in JMS with attention to detail and accuracy, including fingerprints, photographs, and court documentation.
  • Transported inmates to court and other facilities, providing required custody documents and obtaining signed transfer confirmations.
  • Enforced facility safety and security using defensive tactics and physical restraints when necessary.
  • Informed released inmates of their conditions of release and provided guidance for compliance with court orders and facility procedures.

Court Clerk

Municipal Court
Truth or Consequences, New Mexico
10.2020 - 07.2022

Supervisor Margaret Clanton (Court Closed, but Provided Both Judges’ Personal Phone Numbers will be in my References) - 40 Hours Weekly


  • Prepared court correspondence, bench warrants, citations, and court orders for the Municipal Judge.
  • Assisted the public in person and via phone with questions regarding warrants, citations, court documents, and procedures.
  • Tracked exhibits during court hearings and maintained accurate documentation.
  • Processed payments for fees and fines, issued receipts, and updated records in the court system.
  • Scheduled court dockets using the JUSTICE (JSI) system and sent notifications for in-person or virtual court appearances.
  • Recorded court proceedings in JSI and prepared precise minutes for hearings and trials.
  • Maintained logs of book-ins and releases at Sierra County Detention Facility.
  • Attended meetings, training sessions, and conferences to stay up-to-date on current laws, ordinances, and court procedures.
  • Collaborated weekly with the Judge and alternate Judge to review upcoming dockets, Covid protocols, and case statuses.
  • Ensured all Covid safety practices were implemented in the courtroom.

Cashier

Purlife
Truth or Consequences, New Mexico
04.2020 - 10.2020

Supervisor Michael Manning - 40 Hours Weekly

  • Processed cash and credit card transactions, issued receipts, and provided accurate change.
  • Verified valid IDs and medical cards in compliance with state and store regulations.
  • Labeled products accurately for each patient prior to checkout.
  • Assisted patients by answering questions, providing store information, and helping locate products.
  • Informed patients of available reward points and redemption options.
  • Counted and balanced cash drawer at the beginning and end of each shift to ensure accuracy.

Sterilization Technician

Ben Archer Health Center
Truth or Consequences, New Mexico
01.2017 - 08.2020

Supervisor Leroy Baca - 40 Hours Weekly

  • Performed daily and monthly maintenance on sterilizers, including cleaning equipment and checking gauges for accuracy.
  • Ensured all instruments were free of debris prior to sterilization and properly processed through ultrasonic and autoclave systems.
  • Maintained detailed daily logs of sterilization batches, including instrument counts, load numbers, and cycle information.
  • Conducted routine quality assurance testing on autoclave units to ensure proper operation and compliance.
  • Assisted with inventory management and stocking of dental and sterilization supplies.
  • Cleaned, disinfected, and performed weekly deep cleaning of operatory rooms from top to bottom.
  • Set up operatory rooms for procedures and broke down rooms after use.
  • Assisted dentists and dental assistants during procedures by retrieving instruments as requested.
  • Answered phone calls, scheduled appointments, and communicated dental emergencies to the doctor for same-day or priority scheduling.
  • Trimmed dental casts, cut mouth guards, and prepared items for doctor approval.
  • Properly disposed of sharps containers and ensured compliance with OSHA standards.

Pharmacy Associate

Davis Fleck Pharmacy
Truth Or Consequences, NM, NM
02.2016 - 01.2017
  • Assisted pharmacy staff with prescription preparation by pulling medications, preparing labels, and organizing orders for pharmacist review and approval.
  • Utilized pharmacy software to support prescription processing, patient record updates, and accurate medication tracking.
  • Provided professional customer service by answering phone calls, assisting customers with questions, and supporting prescription pickup transactions.
  • Rotated through front register, prescription pickup, and filling areas to support daily pharmacy operations and maintain efficient workflow.
  • Processed customer transactions accurately, including cash, check, and credit card payments.
  • Maintained confidentiality of patient information and followed privacy procedures to help protect sensitive records.
  • Maintained a clean, organized workspace while following pharmacy safety standards.

Education

Hot Springs High School
Truth Or Consequences, NM, NM

Skills

  • Data Entry
  • High-Volume Processing
  • Document Management
  • Record Keeping
  • Scheduling and Calendar Coordination
  • Filing and Organization Systems
  • Payment Processing and Cash Handling
  • ID Verification
  • Confidentiality Compliance
  • Policy Interpretation
  • Procedure Adherence
  • Proficient in Odyssey, Justice (JSI), OMS, DIMS, ASPEN, The Work Number, and JMS
  • Microsoft Office (Word, Excel, Outlook, and Teams)
  • Google Workspace (Drive, Docs, Sheets, Calendar, Gmail, Chat, Meet)
  • Webex
  • Spreadsheet Creation and Tracking
  • Rapid Learning of New Computer Systems
  • Fast and Accurate Typing
  • Multitasking and Prioritization in Fast Paced Environments
  • De-escalation and Conflict Resolution
  • Customer Service
  • Front-End Support
  • Problem Solving
  • Critical Thinking
  • Certificate Processing
  • Referral Coordination

Certification and Professional Training

  • The University of New Mexico Office of the Medical Investigator (OMI) MSC07 4040 - 1 UNM 24 Hours of Basic Training for the Medicolegal Death Investigator MSC07 4040 - 1 UNM. Completed: 04/03/2023-04/05/2023
  • Association of Public-Safety Communications Officials International Inc. APCO Institution Public Safety Telecommunicator 1, 7th Ed. Completed: 03/17/2023. Expired: 03/17/2025
  • FEMA Emergency Management Institute (EMI) Independent Study Courses Completed
  • IS-100: Introduction to the Incident Command System
  • IS-200: Basic Incident Command System for Initial Response
  • IS-700: An Introduction to the National Incident Management System
  • IS-800: National Response Framework, An Introduction

Timeline

Judicial Specialist II

Bernalillo Metropolitan Court
04.2025 - Current

Housekeeper

Courtyard by Marriott NMSU
10.2024 - 01.2025

Bailiff

Third Judicial District Court
03.2024 - 08.2024

Family Assistance Analyst

HSD New Mexico
10.2023 - 02.2024

Budtender

Ultrahealth
05.2023 - 10.2023

Correctional Officer

Sierra County Detention Center
11.2022 - 03.2023

Court Clerk

Municipal Court
10.2020 - 07.2022

Cashier

Purlife
04.2020 - 10.2020

Sterilization Technician

Ben Archer Health Center
01.2017 - 08.2020

Pharmacy Associate

Davis Fleck Pharmacy
02.2016 - 01.2017

Hot Springs High School
Emily Pearl Miller