Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Ensured accurate record-keeping with diligent data entry and database management for vital case information.
Improved document organization with thorough case maintenance and archiving closed cases as necessary for efficient retrieval when needed.
Commercial Real Estate Summer Intern
Port of Oakland
06.2024 - 08.2024
Created and conducted a company-wide survey about building amenities to provide suggestions for amenity improvements to the CRE team
Consolidated all existing portfolio data into a single location to facilitate a port-wide GIS mapping system
Designed marketing brochures for the Port's vacant properties to attract and inform potential tenants about availability and amenities
Researched and presented cost effective strategies to improve safety and reduce crime in Jack London Square
Escrow Assistant
Allied Title and Escrow Services
08.2020 - 12.2023
Sent documents and provided file updates to clients, real estate agencies, title companies and government departments to facilitate swift and clear escrow transactions
Handled checks and wire transfers using the SoftPro database and coordinating with other firms and supervisors to ensure accuracy of financial information
Inspected documents, contact information, taxation files and bank statements and conducted data entry to the SoftPro database
Devised a check auditing organization procedure to verify check stub location and accuracy
Education
Bachelor of Arts - Political Science, Economics
Santa Clara University
Santa Clara, CA
12.2025
Bachelor of Arts - International Relations, Economics