Emine Solak
Denver,CO
Summary
Service-oriented server with 5 years of experience in restaurant operations. Dependable, quality-focused professional well-versed in serving delicious food and beverages while maintaining dining, kitchen, and cleanliness standards. Collaborative team leader with comprehensive background of equitable supervision.
Hardworking server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Sociable Server offering 5 years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of POS system operations and food safety and sanitation regulations.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Server
Naan Curry Grill
Denver, CO
07.2020 - 05.2021
- Cultivated warm relationships with regular customers
- Worked with POS system to place orders, manage bills and handle complimentary items
- Explained menu items and suggested appropriate options for food allergy concerns
- Bussed and reset tables to keep dining room and work areas clean
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
- Answered customers' questions, recommended items, and recorded order information.
Banquet Server
Modern Hospitality LLC
Denver, CO
05.2018 - 06.2020
- Arranged linens and table settings according to seating plan and event theme
- Served appetizers, delivered entrees, and refilled beverages for banquet guests
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
- Provided friendly, courteous service to create memorable moments for guests
- Prepared serving and appetizer trays and set tables at diverse events
- Delivered catered food and supplies to facility for on-time set-up.
Bartender
Marriott Hotel
Denver, CO
05.2018 - 05.2020
- Kept bar presentable and well-stocked to meet customer needs
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
- Followed alcohol awareness procedures for preventing excessive guest intoxication
- Set up bar for operation, obtained cash bank and stocked service bar.
Banquet Server
Hyatt Regency Denver Tech Center
Denver, CO
05.2019 - 04.2020
Restaurant Hostess
Ritz Carlton Hotel
Denver, CO
01.2019 - 09.2019
- Answered customer questions about hours, seating, and menu information
- Supported servers, food runners and bussers with keeping dining area ready for every guest
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Bachelor of Science - English Language and Literature
University of Adnan Menderes
05.2018
Skills
- Teambuilding
- Decision-Making
- Flexible and Adaptable
- Active Listening
- Excellent Communication
- Planning and Coordination
- Self-Motivated
- Problem-Solving
- Food Running
- Table Setting
- Guest Engagement
- Food inspection
- Order Management
- Professional Appearance
- Performance Improvement
- Table setting arrangements
- Menu Memorization
- Guest Seating
- Service prioritization
- High-volume dining
- Dining customer service
- Guest Relations Management
Timeline
Server
Naan Curry Grill
07.2020 - 05.2021
Banquet Server
Hyatt Regency Denver Tech Center
05.2019 - 04.2020
Restaurant Hostess
Ritz Carlton Hotel
01.2019 - 09.2019
Banquet Server
Modern Hospitality LLC
05.2018 - 06.2020
Bartender
Marriott Hotel
05.2018 - 05.2020
Bachelor of Science - English Language and Literature
University of Adnan Menderes