Adept at balancing high-quality customer service with efficient problem-solving, I significantly enhanced tenant satisfaction at Family Owned properties. My expertise in general maintenance and strong work ethic ensured compliance with building codes, while my proactive approach minimized emergency response times, showcasing my ability to lead and improve operational standards.
•Maintained front desk's concierge book to provide visitors with access to
relevant local information.
• Remedied issues quickly and effectively through active listening, conflict
resolution and dynamic
• Facilitated visitor requests for dining and tourist attractions by researching
various venues and locales.
• Carried out day-day-day duties accurately and efficiently