Emira Hoxha
Ada,MI
Summary
Conscientious Healthcare professional offering over 2 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant
Corewell Health
08.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Cashier/assistant manager
Al-Bos Eurocafe-Bakery
01.2018 - 08.2023
- Handled problems that would arise with customers and shipments
- Stocked and filled shelves to fullness when new shipments would come in
- Created and designed social media pages to increase customers
- Authorized to do payroll for employees and to go through statements at the end of every shift
- Improved on ability to manage workflow and how ease stress
- Trained new employees
- Fulfilled customer expectations with excellent customer service
Resident Aide
Porter Hills
11.2019 - 03.2020
- Provided care to residents
- Scheduled residents for appointments regarding wellness
- Performed well under pressure when short staffed
- Collaborating with co-workers and managers to ensure everything is running smoothly
- Administered medication that was required to residents every shift
- Tracked and charted residents at the end of every shift to limit complications
Education
Bachelor of Business - Business Administration
Grand Rapids Community College
Grand Rapids, MI05-2027
Medical Assistant Program -
Ross Medical, LLC
Kentwood, MI08.2023
Healthcare Pre Requisuites -
Grand Valley State University
Allendale, MI12.2021
Skills
- Vital Signs
- Patient Charting
- Records Management
- Telephone Procedures
- HIPAA Compliance
- Financial Recordkeeping
- Billing/Coding Procedures
- Appointment Scheduling
- Word Processing
- Insurance Verification
- Sterilizations
- Customer service
- Employee training
- Budgeting and finance
- Attention to detail
Certification
Basic Life Support, American Heart Association, Kentwood, MI, 03/25
Languages
English
Native or Bilingual
Bosnian
Native or Bilingual
Timeline
Medical Assistant
Corewell Health
08.2023 - Current
Resident Aide
Porter Hills
11.2019 - 03.2020
Cashier/assistant manager
Al-Bos Eurocafe-Bakery
01.2018 - 08.2023
Healthcare Pre Requisuites -
Grand Valley State University
Basic Life Support, American Heart Association, Kentwood, MI, 03/25
Bachelor of Business - Business Administration
Grand Rapids Community College
Medical Assistant Program -
Ross Medical, LLC
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