Emlee Rowlen
Azusa,CA
Summary
I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. I have the willingness to take on added responsibilities to meet goals. I am a hardworking and passionate job seeker with strong organizational skills, ready to secure an entry-level Receptionist or Attendant position.
Overview
2
2
years of professional experience
Work History
Busser
Crestline Cafe
10.2023 - 12.2023
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
- Assisted servers in providing efficient service for improved guest experiences.
Cashier
Goodwins Market
05.2022 - 01.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
High School Diploma -
Summit View High School
Riverside, CA05.2023
Skills
- Time Management
- Cleaning and sanitizing
- Team Collaboration
- Safety awareness
- Resourcefulness
- Workplace Safety
- Inventory Management
- Process Improvements
- Customer Service
- Cleaning
- Guest service
- Cleaning procedures
Timeline
Busser
Crestline Cafe
10.2023 - 12.2023
Cashier
Goodwins Market
05.2022 - 01.2023
High School Diploma -
Summit View High School
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