Emma Abbott
Stillwater,MN
Summary
Dynamic Lead Optometric Technician at LensCrafters with a proven track record in patient care coordination and staff training. Expert in HIPAA compliance and strong communication, ensuring efficient operations and exceptional patient experiences. Committed to continuous learning and enhancing team performance in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Lead Optometric Technician
LensCrafters
Woodbury
06.2025 - Current
- Compiled and managed patient health history and demographic details.
- Manage appointment book, collect, and verify insurance information.
- Pre-screen patients, ensuring all data entered is detailed and accurate, while also complying with each doctor’s individual standards/preferences.
- Conduct insertion and removal contact lens trainings and educating patients on the importance of proper care.
- Manage all other technicians and guarantee consistency and efficiency of all practices.
- Operate remote exams with equipment including, but not limited to, slit lamps and phoropters.
Optometric Technician
Pearle Vision
Hudson, WI
02.2024 - 05.2025
- Assisted in patient intake and verified insurance information for efficient appointment scheduling.
- Pre-screen patients while collecting data in a detailed and organized manner.
- Communicate with doctors to ensure the best care possible.
- Occasionally dispense and fit eyewear.
Server/To-Go Host
Texas Roadhouse
Eau Claire, WI
01.2023 - 01.2024
- Assisted in training new staff on menu knowledge and service standards.
- Collaborated with kitchen staff to ensure timely food delivery and quality assurance.
- Processed accurate orders using point-of-sale (POS) system for efficient transactions.
- Contributed to team efforts by maintaining cleanliness and organization of dining area.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Cook
Adventure’s Restaurant and Pub
Rice Lake, WI
07.2021 - 01.2023
- Prepared and cooked diverse menu items in accordance with established recipes and quality standards.
- Maintained cleanliness and organization of kitchen workspace to ensure compliance with health regulations.
- Collaborated with team members to execute efficient meal service during peak hours.
- Monitored inventory levels and assisted in ordering supplies to optimize kitchen operations.
- Adjusted cooking methods based on guest feedback to enhance overall dining experience.
Education
High School Diploma -
Cameron Academy of Virtual Education
Cameron, WI02.2023
Skills
- HIPAA compliance
- Strong communication skills
- Time management efficiency
- Staff training and development
- Patient care coordination
- Medical terminology
Timeline
Lead Optometric Technician
LensCrafters
06.2025 - Current
Optometric Technician
Pearle Vision
02.2024 - 05.2025
Server/To-Go Host
Texas Roadhouse
01.2023 - 01.2024
Cook
Adventure’s Restaurant and Pub
07.2021 - 01.2023
High School Diploma -
Cameron Academy of Virtual Education