Emma Alexander
Luttrell,TN
Summary
i am currently out of school. i have my high school diploma, however i went to public school years 1-3 of high school and then in my 4th year i switch to online an graduate just a couple months after! i’m also in the process of getting my CMA, i will have that certification pretty soon!
Overview
4
4
years of professional experience
Work History
Retail
Uncle Butch’s Fudge
2025.09 - Current
- Promoted continuous improvement within the organization through ongoing analysis of best practices in retail management.
- Adhered to company policies and regulations, maintaining updated knowledge on best practices within the retail industry.
- Maintained clean environments across various industries including offices, medical facilities, schools, retail spaces, and warehouses.
- Implemented creative visual merchandising techniques to showcase products effectively at retail locations and trade shows.
- Monitored industry trends, staying informed about new developments in retail pricing strategies and technologies.
- Increased salon revenue through upselling tanning packages and retail products to clients.
- Identified retail teams' specific training requirements and delivered tailored training programs to meet needs.
- Planned and executed engaging retail training sessions and other store-based educational events.
- Mentored junior employees by sharing knowledge about best practices in retail management.
- Maintained consistent brand identity across multiple retail locations, ensuring a unified shopping experience for customers.
- Increased retail sales revenue by implementing innovative marketing strategies and promotional events.
- Installed and maintained automated teller machines in retail stores.
- Implemented creative merchandising strategies that showcased products effectively while maximizing retail space utilization.
Shift Lead
Pizza Plus Inc
2023.12 - 2025.09
- Supervised team members to ensure efficient shift operations and high-quality service delivery.
- Trained new staff on company procedures, safety protocols, and customer service standards.
- Monitored inventory levels and coordinated stock replenishment to minimize shortages.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
- Implemented workflow improvements that increased operational efficiency during peak hours.
- Conducted regular training sessions to enhance employee skills and performance consistency.
- Assisted in scheduling shifts effectively to optimize labor resources and reduce overtime costs.
- Collaborated with management on promotional strategies to drive sales during special events.
- Completed store opening and closing procedures and balanced tills.
Clinical Assistant
Tennessee Therapeutics
2023.07 - 2024.02
- Assisted with patient intake and documentation processes to enhance workflow efficiency.
- Collaborated with healthcare providers to ensure accurate patient information management.
- Supported clinical staff in administering treatments and monitoring patient progress.
- Managed appointment scheduling, optimizing daily operations and reducing wait times.
- Maintained cleanliness and organization of clinical areas to uphold safety standards.
- Educated patients on treatment plans, promoting adherence and understanding of care instructions.
- Streamlined supply inventory processes, ensuring availability of necessary medical supplies.
Cashier
Food City
2022.02 - 2023.12
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries and ensured a positive shopping experience.
- Maintained accurate cash drawer, balancing at end of shifts.
- Stocked shelves and organized merchandise for optimal display.
- Implemented promotional signage to enhance product visibility and sales.
- Collaborated with team members to improve store operations and workflow efficiency.
- Trained new cashiers on register procedures and customer service standards.
- Resolved customer complaints promptly, ensuring satisfaction and loyalty.
- Greeted customers entering store and responded promptly to customer needs.
Education
High School Diploma -
Union County High School
Maynardville, TNSkills
As far as skills goes, im really good with computer work anything on the computer i can learn how to do, same with paper work i’ve had quite the experience with phones and paper work and computer work as well as customer service im really good with just people in general, also im very patient
Timeline
Retail
Uncle Butch’s Fudge
2025.09 - Current
Shift Lead
Pizza Plus Inc
2023.12 - 2025.09
Clinical Assistant
Tennessee Therapeutics
2023.07 - 2024.02
Cashier
Food City
2022.02 - 2023.12
High School Diploma -
Union County High School