Summary
Overview
Work History
Education
Skills
References
Timeline
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Emma Bailey

Grand Rapids

Summary

Versatile professional with a proven track record at Anthropologie, adept in customer engagement and sales efficiency. Excelled in fast-paced environments, enhancing dining experiences at Egypt Valley Country Club and boosting leasing rates at Canvas Townhomes. Skilled in business processes and mentoring, with a commitment to excellence and positive outcomes.

Overview

4
4
years of professional experience

Work History

Sales Associate

Anthropologie
Grand Rapids
08.2024 - Current
  • Building a rapport with customers by listening to their needs and recommending products and assistance based on them
  • Operating the POS system, processing in store purchases, handling returns and accurately managing all customer transactions
  • Being knowledgeable with store inventory and products, focused more on the customer and what they need versus meeting a sales quota

Fine Dining Server

Egypt Valley Country Club
Ada
07.2023 - Current
  • Provide exceptional dining experiences, receiving positive feedback from guests
  • Work closely with the kitchen team to ensure timely delivery of dishes, boosting overall efficiency
  • Upheld top cleanliness standards in all service areas.
  • Thrived in a fast-paced environment, eagerly meeting the dynamic needs of guests

Leasing Agent

Canvas Townhomes
Allendale
12.2022 - 07.2023
  • Welcomed clients, conducted tours, and maintained communication with residents and potential tenants.
  • Helped to manage social media accounts and lead community-wide events to build relationships with tenants and prospective residents
  • Promoted a high level of customer service and assistance by greeting residents, responding to concerns, inspecting units and quickly resolving issues.
  • Oversaw over 100 lease agreements, maintaining accuracy and legal compliance.

Assistant Teacher

Loving Hearts Little Hands
Grand Haven
08.2021 - 12.2022
  • Developed lessons to enhance fine motor, gross motor, cognitive, and sensory learning.
  • Completed monthly training including health, safety, and CPR certification.
  • Supervised 10-20 children (6 months-12 yrs), emphasizing a clean, organized environment for optimal safety and development.
  • Provided consistent feedback to parents, addressing children's needs effectively.
  • Completing incident reporting and upholding high safety and health standards in child supervision.

Education

B.A. - Business/Marketing

Grand Valley State University
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09-2026

Skills

  • Business processes and procedures
  • Fair housing policies
  • Training and mentoring
  • Customer Engagement Skills
  • Microsoft office

References

References available upon request.

Timeline

Sales Associate

Anthropologie
08.2024 - Current

Fine Dining Server

Egypt Valley Country Club
07.2023 - Current

Leasing Agent

Canvas Townhomes
12.2022 - 07.2023

Assistant Teacher

Loving Hearts Little Hands
08.2021 - 12.2022

B.A. - Business/Marketing

Grand Valley State University

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Emma Bailey