Alexandra Stapp
Springfield,MO
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales Associate
PINK Victoria Secret
Springfeild, MO
03.2024 - Current
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Conducted inventories on a regular basis to track stock levels.
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
Sales Associate
Rally House
Springfeild , MO
09.2023 - 03.2024
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Organized stockroom shelves according to size, color or style.
- Demonstrated product features and benefits for customers' needs.
Education
High School Diploma -
Hillcrest High School
Springfield, MO05-2023
Skills
- Sales Processes
- Inventory Maintenance
- Store Organization
- Inventory Control Procedures
- Inventory And Stocking
- Exceptional Customer Service
- Sales Abilities
- Client Relationship Building
- Business Growth And Retention
- Retail Store Operations
Affiliations
- Cheerleding
Certification
- CPR and first aid certified
Timeline
Sales Associate
PINK Victoria Secret
03.2024 - Current
Sales Associate
Rally House
09.2023 - 03.2024
High School Diploma -
Hillcrest High School