Summary
Work History
Education
Skills
Timeline
SalesAssociate

Paije Douglas

Saint Charles ,Mo

Summary

Dedicated Charge Licensed Practical Nurse offering 8-year background managing nursing staff, delegating assignments and assessing patient conditions. Expertise in progress monitoring, plan implementation and history taking. Certified in liense practical nursing and assistant of daily living. Devoted to service excellence in patient care and patient advocacy. Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.

Work History

Sales Associate

Cheap Smokes
Saint Genevieve
02 2011 - 05 2011
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Engaged with customers to build rapport and loyalty.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Store Manager

Cheap Smokes
Farmington
02 2011 - 07 2015
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Approved regular payroll submissions for employees.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Supervised guests at front counter, answering questions regarding products.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Assisted with hiring, training and mentoring new staff members.
  • Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.

CNA

Community manor nursing home
Farmington
07 2015 - 12 2018
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.

LPN Charge Nurse

Mercy South Hospital
Festus
01 2019 - 03 2020
  • Updated patient medical records with services provided, health conditions, and response to treatments using [Software].
  • Delivered direct quality care to patients by evaluating medical conditions and managing and assessing treatments.
  • Documented vitals and medical histories in patient charts when assessing patients and communicated patient information to physicians and other nurses for care continuity.
  • Assembled and used equipment such as catheters, tracheotomy tubes, or oxygen suppliers to effectively manage patient care.
  • Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
  • Promoted patient independence by teaching self-care skills and explaining conditions and medications.
  • Coordinated timely admissions, transfers, and discharges for efficient bed utilization within the nursing unit.
  • Served as a mentor to new nurses, fostering a positive work environment and promoting professional growth.
  • Managed complex wound care cases, applying advanced knowledge of wound healing principles to achieve optimal results.
  • Served as charge nurse, caring for patients with serious illnesses.
  • Provided compassionate end-of-life care, supporting patients and their families through difficult times.
  • Reduced hospital readmissions by implementing effective discharge planning strategies and providing thorough patient education.
  • Maintained accurate medical records in accordance with established protocols, ensuring confidentiality of sensitive information at all times.
  • Delegated tasks effectively, optimizing staff productivity and maintaining a well-organized nursing unit.
  • Developed strong relationships with patients'' families, keeping them informed of progress reports and collaborating on decisions regarding their loved ones'' healthcare plans.

Education

Mineral Area College

Skills

  • Active Listening
  • Excellent Communication
  • Problem-Solving
  • Written Communication
  • Self-Motivated
  • First Aid/CPR
  • Good Telephone Etiquette
  • Training and Development
  • Interpersonal Communication
  • Order management
  • Sales processes
  • Decisive
  • Direct sales
  • Account management
  • Time management
  • Sales Reporting
  • Verbal and written communication
  • Trained in consumer marketing
  • Sales operation
  • Goals and performance
  • Positive and upbeat
  • Systems and software programs
  • Sales expertise

Timeline

Sales Associate

Cheap Smokes
02 2011 - 05 2011

Store Manager

Cheap Smokes
02 2011 - 07 2015

CNA

Community manor nursing home
07 2015 - 12 2018

LPN Charge Nurse

Mercy South Hospital
01 2019 - 03 2020

Mineral Area College

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Paije Douglas