Summary
Overview
Work History
Education
Timeline
Generic

Emma Bell

Grimes,IA

Summary

Retail management and marketing professional with experience leading teams, delivering exceptional customer service, and executing traditional and local marketing campaigns. Proven ability to align brand strategy with store operations, manage events and promotions, and collaborate with leadership to drive customer engagement, team performance, and overall store success.

Overview

3
3
years of professional experience

Work History

Principles of Retail Operations

Hy-Vee
04.2025 - Current
  • Nominated by Store Director, Tonia Petterson, for participation in the program
  • Developing a broader understanding of store success through Hy-Vee’s business fundamentals

Assistant Manager, Perishables

Hy-Vee
Windsor Heights, IA
02.2025 - Current
  • Trained, supervised, and supported employees, including scheduling, performance feedback, and coaching.
  • Monitored sales trends to support strategic marketing initiatives in-store.
  • Managed daily store operations, such as merchandising, inventory ordering, displays, and product quality.
  • Ensured compliance with company policies, safety standards, sanitation, and accounting procedures.
  • Collaborated with department managers to optimize product displays and promotions.

Service Manager

Hy-Vee
Various Locations
08.2023 - 02.2025
  • Delivered friendly, patient, and efficient customer service while creating a welcoming and positive store atmosphere.
  • Trained employees on store policies, job duties, safety procedures, and customer service standards.
  • Managed inventory tasks such as stocking merchandise, verifying deliveries, maintaining displays, and ensuring product quality.
  • Supported store operations by handling customer issues, maintaining compliance with policies and safety standards, and assisting in all areas as needed.

Brand Marketing Internship

Hy-Vee
Grimes, IA
05.2024 - 08.2024
  • Led diverse marketing initiatives, ensuring timely delivery and high-quality outcomes through the strategic use of various software applications
  • Managed weekly updates of promotional offers in the company's mobile app, enhancing user engagement
  • Collaborated effectively within a cross-functional team of 15+ professionals to achieve project objectives
  • Cultivated and maintained strong customer relationships through proactive engagement strategies
  • Conducted comprehensive market research, analyzing trends and patterns to inform data-driven decision-making

Store Operations Internship

Hy-Vee
Waukee, IA
05.2023 - 08.2023
  • Designed and implemented strategic merchandising displays
  • Trained in HR, Accounting, Product Management, and Merchandising
  • Analyzed profit margins and sales to optimize inventory and pricing
  • Resolved production and inventory challenges to improve efficiency

Education

Bachelor of Science - Marketing

Iowa State University
Ames, IA
12.2024

Timeline

Principles of Retail Operations

Hy-Vee
04.2025 - Current

Assistant Manager, Perishables

Hy-Vee
02.2025 - Current

Brand Marketing Internship

Hy-Vee
05.2024 - 08.2024

Service Manager

Hy-Vee
08.2023 - 02.2025

Store Operations Internship

Hy-Vee
05.2023 - 08.2023

Bachelor of Science - Marketing

Iowa State University
Emma Bell