Emma Bishop
Glasgow,Kentucky
Summary
-Dynamic sales associate with a proven ability to enhance customer experiences through effective communication and problem-solving. Committed to achieving team goals and driving sales growth.
-Enthusiastic professional with experience in customer service and teamwork. Known for strong time management and adaptability, consistently contributing to improved customer satisfaction and achieving sales targets.
-Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
3
3
years of professional experience
Work History
Sales Associate
Marshalls of TJX
Glasgow, KY
11.2024 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to promote accessibility and visual appeal.
- Processed transactions accurately and efficiently at point-of-sale systems.
- Collaborated with team members to achieve daily sales targets and improve customer satisfaction.
- Trained new associates on store policies, procedures, and customer service standards.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Babysitter
Private Individual
Glasgow, KY
06.2024 - 08.2024
- Supervised children during playtime and structured activities to ensure safety and engagement.
- Developed age-appropriate educational games that enhanced cognitive skills and social interaction.
- Prepared nutritious meals and snacks, promoting healthy eating habits among children.
- Communicated effectively with parents regarding children's daily activities and progress.
- Played games, worked on puzzles, and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
Sales Associate
Ralphie's Fun Center
Glasgow, KY
06.2023 - 12.2023
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Hosted parties for birthdays, churches, and other organizations, providing food, drinks, service, and information about opportunities within the store
Education
High School Diploma -
Glasgow High School
Glasgow, KY05-2026
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Accomplishments
- Awarded “Employee of the Month” in January 2026.
- National Merit Finalist
- Governor's Scholars Program Alumni
- Valedictorian (as of Spring 2026)
- AP Scholar with Distinction, 2025-2026
- AP Scholar, 2024
- 2nd Place in HOSA Bowl at Regionals (2025)
- Champion of Open Division Silver Bracket at Naptown Jamboree in Indianapolis, Indiana for travel volleyball (2024)
- Champion of Gold Bracket at SKEVA Invitational in Elizabethtown, Kentucky for club volleyball (2024)
- Premier Delegation at Kentucky Youth Assembly (2022, 2023, 2025)
- Varsity Volleyball captain (2022, 2024)
- Gifted and Talented Program member at Glasgow High School
Timeline
Sales Associate
Marshalls of TJX
11.2024 - Current
Babysitter
Private Individual
06.2024 - 08.2024
Sales Associate
Ralphie's Fun Center
06.2023 - 12.2023
High School Diploma -
Glasgow High School