Emma Blanchard
Dayville,CT
Summary
Proven hospitality professional with a track record of enhancing guest experiences at Renee's Bistro And Catering. Excelled in guest relations management and demonstrated exceptional customer service, ensuring seamless service transitions. Adept at maintaining high cleanliness standards and thriving under pressure, I significantly contributed to a positive, memorable dining environment. Catering Server with proven skills in preparing foods, condiments, silverware and supplies for events with up to 200 guests. Highly efficient and driven with focused and attentive nature. Experience running food, passing trays and explaining menus and dishes.
Overview
4
4
years of professional experience
Work History
Server
Renee's Bistro And Catering
06.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in event setup and teardown, ensuring a smooth transition between functions.
- Provided friendly, courteous service to create memorable moments for guests.
- Worked with catering staff to establish timely preparation and delivery of food and beverage orders.
- Demonstrated flexibility in adapting to last-minute changes in menu items, guest count, or event timeline to maintain a high level of service quality.
Babysitter
Neighbors
01.2020 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Reassured children when upset providing emotional support and stability.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
Education
Bachelor of Science - Architecture
Roger Williams University
Bristol, RI05.2027
Skills
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Cleanliness standards
- Guest Relations Management
- Team Player
Timeline
Server
Renee's Bistro And Catering
06.2023 - Current
Babysitter
Neighbors
01.2020 - Current
Bachelor of Science - Architecture
Roger Williams University
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