Emma Bloodworth
Oxford
Summary
Customer-focused Banking Professional with a strong background in enhancing customer experiences and resolving issues. Experienced Teller skilled in efficient transaction handling and banking software use, contributing to operational efficiency. Recognized for improving transaction processing times and ensuring positive customer interactions.
Overview
1
1
year of professional experience
Work History
Associate Banker
JPMChase Bank
Ortonville
09.2025 - Current
- Assisted customers with account inquiries and transaction processing.
- Educated clients on banking products and services available at JPMChase Bank.
- Processed deposits, withdrawals, and transfers accurately and efficiently.
- Collaborated with team members to enhance the customer service experience.
- Resolved customer issues by providing timely support and solutions.
Shift Leader
Tropical Smoothie
Rochester Hills
03.2025 - 09.2025
- Supervised team members during busy shifts to ensure smooth operations.
- Trained new employees on customer service and product preparation standards.
- Managed inventory levels, ensuring fresh ingredients were always available.
- Coordinated with staff to maintain cleanliness and organization in the workspace.
- Assisted customers with menu selections and handled payment transactions efficiently.
- Monitored equipment functionality and reported maintenance needs promptly.
- Implemented health and safety protocols to promote a safe environment for staff.
- Collaborated with management to streamline workflow processes during peak hours.
Education
High School Diploma -
Rochester High School
Rochester Hills, MI05-2025
Some College (No Degree) -
St. Petersburg College
Clearwater, FL06-2026
Some College (No Degree) - Finance
Oakland Community College
Bloomfield Hills, MISome College (No Degree) - Air Force ROTC
University of South Florida
Tampa, FL06-2026
Skills
- Cash handling
- Financial analysis
- Problem resolution
- Attention to detail
- Team collaboration
- Effective communication
- Customer service
Languages
Spanish
Limited
American Sign Language
Professional
Timeline
Associate Banker
JPMChase Bank
09.2025 - Current
Shift Leader
Tropical Smoothie
03.2025 - 09.2025
High School Diploma -
Rochester High School
Some College (No Degree) -
St. Petersburg College
Some College (No Degree) - Finance
Oakland Community College
Some College (No Degree) - Air Force ROTC
University of South Florida