Emma Bonczek
Spring Hill
Summary
Graduated High School with honors. Excellent people skills, highly organized, with the ability to handle stress and changing priorities quickly and gracefully. Experience with MS Word, Excel, and Powerpoint.
Overview
2023
2023
years of professional experience
Work History
Cashier
Winn Dixie
01.2016 - 01.2017
- Greet the customer and make sure they are happy and found everything they were looking for.
- Ring all groceries carefully and efficiently.
- Receive payment by cash, check, credit, vouchers, or automatic debit.
- Issue receipts, refunds, credits, or change due to customers.
- Count money in cash drawers at beginning of shifts to ensure that amounts are correct and that there is adequate change.
- Break down the GM truck and sort by section.
- Appropriately place all items on shelves.
- Make sure any new products to the store are tagged and displayed.
- Take remaining back stock items and neatly place them in the correct section of back room.
- Use pallet jack and clean up any mess that was made and make back room look presentable.
Pharmacy Technician
Winn Dixie
2017 - 2018
- Greet the customer.
- Ring up the prescription sales.
- Take prescriptions from customers
- Collect personal information and insurance information and input it into the system.
- Fill prescriptions
- Check in warehouse and cardinal orders and place on shelf in corresponding areas.
- Answer phones.
- Work on the rx mini system with phone and refill sync orders.
Referral Coordinator
Access Healthcare
09.2018 - 10.2019
- Coordinated patient referrals to specialists, ensuring timely appointments and follow-up communication.
- Managed electronic health records (EHR) to maintain accurate patient information and referral documentation.
- Collaborated with healthcare providers to streamline referral processes and enhance patient care coordination.
- Assisted patients in navigating insurance verification and authorization for specialist consultations.
- Monitored referral outcomes, providing feedback to improve service delivery and patient satisfaction.
Emergency Communications Officer
Pasco County Board of County Commissioners
10.2019 - 06.2022
- Coordinated emergency response communication among public safety agencies and stakeholders.
- Operated and maintained advanced communication systems to ensure effective information dissemination.
- Developed and implemented protocols for emergency notification systems, enhancing response efficiency.
- Monitored incidents in real-time, providing accurate situational updates to first responders.
- Collaborated with local agencies to streamline inter-agency communication during emergencies.
- Ensured compliance with regulatory standards in all emergency communications practices and documentation.
Education
Registered Pharmacy Technician -
Florida Board of Pharmacy
Associates in Arts Degree - undefined
Pasco - Hernando State College
05.2016
High School Diploma - undefined
Nature Coast Technical High School
05.2014
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
Timeline
Emergency Communications Officer
Pasco County Board of County Commissioners
10.2019 - 06.2022
Referral Coordinator
Access Healthcare
09.2018 - 10.2019
Cashier
Winn Dixie
01.2016 - 01.2017
Associates in Arts Degree - undefined
Pasco - Hernando State College
High School Diploma - undefined
Nature Coast Technical High School
Pharmacy Technician
Winn Dixie
2017 - 2018
Registered Pharmacy Technician -
Florida Board of Pharmacy