Emma Brooks
Taylorsville,Kentucky
Summary
Experienced with patient care, medical procedures, and clinical settings. Utilizes comprehensive nursing knowledge to assist in diverse healthcare needs. Strong understanding of patient assessments, care coordination, and teamwork in dynamic environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Receptionist
University of Louisville Physicians
05.2024 - Current
- Greeted patients and managed front desk operations to ensure a welcoming environment.
- Scheduled appointments and maintained patient records using electronic health record systems.
- Verified insurance information and processed patient registrations efficiently.
- Answered phone inquiries, providing accurate information regarding services and procedures.
Hostess
Fiesta Time Amigos
12.2019 - 05.2024
- Welcomed and seated guests, ensuring a positive first impression and smooth flow of service.
- Managed reservation systems, optimizing seating arrangements for efficient guest turnover.
- Coordinated with kitchen and waitstaff to ensure timely service and customer satisfaction.
Resident Care Associate
Trilogy Health Services
07.2021 - 08.2022
- Assisted residents with daily living activities, promoting independence, and enhancing quality of life.
- Implemented care plans in collaboration with nursing staff, ensuring personalized resident support.
- Monitored and documented resident health status in electronic charting system, communicating changes to healthcare team promptly.
Education
Bachelor of Science - Nursing
University of Louisville
Louisville, KY12-2026
High School Diploma -
Bullitt East High School
Mount Washington, KY05-2022
Skills
- Front desk operations
- Telephone etiquette
- Medical terminology
- Patient registration
- HIPAA compliance
- Medical charting
Certification
- CPR/BLS Certified from American Red Cross
Timeline
Medical Receptionist
University of Louisville Physicians
05.2024 - Current
Resident Care Associate
Trilogy Health Services
07.2021 - 08.2022
Hostess
Fiesta Time Amigos
12.2019 - 05.2024
Bachelor of Science - Nursing
University of Louisville
High School Diploma -
Bullitt East High School
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