Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emma Butts

Newton Falls,OH

Summary

Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

11
11
years of professional experience

Work History

Store Manger

Dollar General
Newton Falls, Ohio
03.2024 - Current
  • Developed relationships with suppliers to negotiate better prices.
  • Ensured compliance with safety regulations and company policies.
  • Maintained accurate records of employee performance reviews.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Performed regular price checks to ensure competitive pricing.
  • Monitored inventory levels and placed orders to restock shelves.
  • Established customer service standards and monitored staff compliance.
  • Created weekly work schedules for store personnel.
  • Resolved customer complaints in a timely manner.
  • Managed daily banking activities such as deposits and withdrawals.
  • Recruited, trained and supervised new employees.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Assistant Manager

Dollar General
Newton Falls, OH
08.2020 - 03.2024
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Ensured compliance with safety regulations and company policies.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Resolved conflicts between team members in an effective manner.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Maintained up-to-date knowledge of company products and services.
  • Recruited and trained new employees to meet job requirements.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Shift Leader

Caporaletti's Pizza
Rootstown, Ohio
07.2013 - 12.2021
  • Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
  • Adhered to all health code regulations while preparing food items for customers.
  • Assisted in training new employees on shift operations.
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Inspected food preparation areas to ensure proper sanitation standards were met at all times.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Checked orders for quality and completeness.

Machine Operator

Miles Rubber
Twinsburg, Ohio
10.2017 - 08.2020
  • Check products for accuracy using measuring instruments such as calipers, micrometers, gauges.
  • Load raw materials into machines according to specified measurements.
  • Set up and operate machine tools to produce precision parts and instruments.
  • Carry out regular safety checks on machinery prior to operation.
  • Read blueprints and job orders to determine product specifications and tooling instructions.
  • Ensure that safety guidelines are followed at all times while operating machinery.
  • Comply with company policies regarding quality control procedures.
  • Inspect finished workpieces to ensure conformance with specifications.

Education

High School Diploma -

Southeast High School
Ravenna, OH
05-2015

Skills

  • Store Merchandising
  • Risk Management
  • Payroll Management
  • Shift Scheduling
  • POS Systems
  • Employee Training
  • Staff Management
  • Cash Management
  • Friendly and Positive
  • Customer Service

Timeline

Store Manger

Dollar General
03.2024 - Current

Assistant Manager

Dollar General
08.2020 - 03.2024

Machine Operator

Miles Rubber
10.2017 - 08.2020

Shift Leader

Caporaletti's Pizza
07.2013 - 12.2021

High School Diploma -

Southeast High School

Similar Profiles

CREATE PROFILE
Emma Butts