EMMA BYRNE
Dublin,Ireland
Summary
Friendly and reliable professional with experience providing excellent customer service in busy environments. Strong interpersonal skills, a positive attitude, and the ability to work efficiently both independently and as part of a team. Committed to delivering high-quality service and building positive relationships with customers and colleagues.
Overview
2
2
Languages
5
5
years of professional experience
Work History
Host
The Three Monkeys Bar
2026.06 - 2026.08
- As part of my J1 Work and Travel visa I worked full time as a host.
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservations and waitlists using OpenTable.
- Monitored dining area to maintain cleanliness and address guest needs promptly.
- Coordinated with kitchen and service staff to optimize guest flow.
- Trained new hosts on operational procedures and customer service standards.
Sales Assistant
Homestore + More
2022.01 - 2026.06
- Provided high-quality customer service by assisting shoppers with product selection and purchases
- Operated cash registers accurately, handling cash and card payments in a fast-paced retail environment
- Completed cash handling procedures, including routing tills at the beginning and end of each shift
- Conducted safe counts, cash lifts, and prepared cash lodgments in line with company procedures
- Authorized to process customer refunds independently and support colleagues with refund transactions
- Promoted store loyalty programs and explained customer benefits to customers
- Maintained attractive product displays through merchandising, restocking, and visual organization
- Supported sales goals by recommending products and increasing transaction value
- Ensured sales floor was clean, organized, and fully stocked at all times
Education
BA - Photography And Visual Media
Institute of Art, Design + Technology
Dún Laoghaire06.2026
Masters Degree - Journalism
Technological University of Dublin
Grangegorman, Dublin09.2027
Leaving Certificate -
Coláiste Mhuire
Cabra06.2022
Skills
- Customer service
- Cash handling
- Time management
- Fast-Paced Work Environment
- Strong work ethic and reliability
- Adaptable to change
- Detail-oriented
- Team collaboration
Accomplishments
- Active first choice Irish football goalkeeper for Castleknock GAA and Football Club
- Captain of Minor GAA Football team, leading win to a Championship Final
- Former competitive soccer player for Clonee United and Home farm Football Club
- Played with Irelands football association (FAI) Development Squad for 4+ years
Languages
English
Proficient
C2
Irish
Proficient
C2
Timeline
Host
The Three Monkeys Bar
2026.06 - 2026.08
Sales Assistant
Homestore + More
2022.01 - 2026.06
BA - Photography And Visual Media
Institute of Art, Design + Technology
Masters Degree - Journalism
Technological University of Dublin
Leaving Certificate -
Coláiste Mhuire