Emma Colorado
San Antonio,TX
Summary
Results-driven bilingual professional with extensive experience in law enforcement and customer service. Recognized for strong problem-solving abilities and a commitment to teamwork, aiming to enhance operational efficiency and safety in future roles.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Transit Bus Operator
Via Metropolitan Transit
San Antonio, TX
01.2025 - 11.2025
- Operated transit buses safely, following established routes and schedules.
- Improved on-time performance by effectively navigating traffic conditions and adjusting routes as necessary.
- Adhered to safety regulations to verify wellbeing of passengers and fellow drivers.
Police Officer
Northside ISD
San Antonio, TX
10.2019 - 12.2023
- Enforced safety regulations to maintain secure environment for students and staff.
- Prepared detailed incident reports, documenting findings and actions taken during investigations or emergencies.
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
Pawn Broker/Retail Sales Associate
Action Pawn & Gun
San Antonio, TX
01.2019 - 10.2019
- Evaluated pawn items for authenticity and value, ensuring fair transactions for customers.
- Established customer relationships through effective communication and exceptional service.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Lead Logistics Coordinator/Dispatcher
Superior Silica Sands LLC.
San Antonio, TX
04.2018 - 11.2018
- Coordinated logistics operations to optimize supply chain efficiency and reduce delays.
- Managed inventory levels, ensuring accurate stock counts and timely replenishments.
- Trained and mentored junior staff on best practices in logistics management and safety protocols.
Homemaker
Home
San Antonio, TX
03.2013 - 03.2018
- Self-motivated, with a strong sense of personal responsibility.
Deputy Sheriff
Bexar County Sheriff's Office
San Antonio, TX
03.2010 - 02.2013
- Enforced laws and regulations to ensure public safety within jurisdiction.
- Handled high-pressure situations calmly and professionally, minimizing risks to public safety.
- Assessed potentially dangerous situations quickly; employed de-escalation techniques when needed to maintain peace.
- Observed jail and inmate activity to maintain order and safety.
Education
Bachelor of Arts - Criminal Justice
San Antonio College
San Antonio, TXSkills
- Adaptive decision making
- Conflict de-escalation
- Integrity and honesty
- Effective communicator
- Teamwork orientation
- Problem-solving
- Decision-making
Certification
Class B Commercial Driver's License
Intermediate Peace Officer Certification
CPR Certification
Languages
Spanish
Native or Bilingual
Timeline
Transit Bus Operator
Via Metropolitan Transit
01.2025 - 11.2025
Police Officer
Northside ISD
10.2019 - 12.2023
Pawn Broker/Retail Sales Associate
Action Pawn & Gun
01.2019 - 10.2019
Lead Logistics Coordinator/Dispatcher
Superior Silica Sands LLC.
04.2018 - 11.2018
Homemaker
Home
03.2013 - 03.2018
Deputy Sheriff
Bexar County Sheriff's Office
03.2010 - 02.2013
Bachelor of Arts - Criminal Justice
San Antonio College