Emma Cruz
Gilbert,AZ
Summary
Hi there! Im an ambitious receptionist equipped to handle front desk operations ie: greeting guests, routing correspondence, answering phones, building professional and friendly relationships with guests, and solving immediate issues. I am goal-oriented and have a hunger for self and company improvement! I work great with people and great alone. Committed to contributing to company growth. I am currently studying Biology at CGCC so my goal is to do all this part time.
Overview
5
5
years of professional experience
Work History
Receptionist/Secretary
Box Office Executive Suites
Gilbert, AZ
03.2021 - Current
- Make valuable relationships with tenants and Clients
- Schedule Conference rooms
- Answer and direct phone calls
- Keep a clean and pleasant lobby and office environment
- Work easily with tenants and their clients
- Distributing mail
- Responded to customer inquiries via email or telephone in a polite and professional manner.
- Schedule and organize upkeep when needed
- Organize files and accounts.
- Provided administrative support to the Office Manager and other staff members.
- Greeted visitors and directed them to appropriate personnel or offices.
Pastry Chef/Baker
Kneaders Bakery & Cafe
Queen Creek, AZ
10.2019 - 03.2020
- Baked bread and pastries
- Knowledge of careful food handling
- Work easily with others and by myself
- Excellent communication with coworkers
- Value time-sensitive tasks.
- Maintained a clean and organized work area throughout the shift.
Optometric Technician/Receptionist
Nationwide Vision
San Tan Valley, AZ
03.2019 - 09.2019
- Properly fit and adjust glasses and contact lenses
- Knowledgeable about eyeglasses and contact lens prescriptions
- Helpful with frame selection
- Thorough knowledge of pretesting procedures
- Pulling Insurances
- Communicating with patients about care needs and insurance policies.
- Conducted routine cleaning of equipment used in examinations such as slit lamps, tonometers.
- Repaired broken frames using special tools such as pliers, screwdrivers.
- Reviewed insurance claims forms for accuracy prior to submission.
- Administered diagnostic tests such as visual field testing, color blindness testing and ocular motility assessment.
Education
Biological Sciences -
Chandler-Gilbert Community College
Skills
- Customer service
- Communication skills
- Time management
- Team building
- Quick Learner
- Organized and Efficient
Timeline
Receptionist/Secretary
Box Office Executive Suites
03.2021 - Current
Pastry Chef/Baker
Kneaders Bakery & Cafe
10.2019 - 03.2020
Optometric Technician/Receptionist
Nationwide Vision
03.2019 - 09.2019
Biological Sciences -
Chandler-Gilbert Community College
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