Server
- Delivered excellent customer service in a fast-paced, high-volume dining environment, ensuring a positive guest experience from greeting to final check-out.
- Took food and drink orders accurately, providing recommendations and answering menu questions.
- Efficiently managed multiple tables, maintaining attention to detail and ensuring timely delivery of orders.
- Collaborated with kitchen and bar staff to ensure accurate and timely food preparation and delivery.
- Processed payments, handled cash, and provided change, using POS systems with accuracy.
- Maintained cleanliness and organization of dining area, including resetting tables and keeping dining spaces tidy.
- Responded to customer complaints or concerns professionally, aiming for quick resolution and customer satisfaction.