Emma Dean-Veitch
Jasper,GA
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
9
9
years of professional experience
1
1
Certification
Work History
911 Dispatcher
Pickens County E911
Jasper, GA
09.2023 - Current
- Mitigated risks and emergency response delays by efficiently monitoring public safety field units.
- Responded promptly to requests for assistance from law enforcement personnel in the field.
- Utilized multi-line telephone system to answer inquiries from the public regarding emergencies, non-emergencies, police services.
- Assigned appropriate resources for responding to incidents based on established guidelines and protocols.
- Handled emergency phone calls calmly and obtained pertinent information with composed approach.
- Trained newly hired top talent to fill key positions and maximize productivity.
MST
Lowes Home Improvment
Canton, GA
02.2023 - 08.2023
- Executed routine maintenance and repairs on mechanical systems and industrial equipment.
- Operated diverse machinery and tools with a focus on safety and efficiency.
- Constructed merchandise displays and ensured timely rotation of seasonal items.
- Collaborated with team members to successfully complete store-wide projects.
- Maintained organized merchandise during morning cleaning and restocking activities.
Host
Cracker Barrell
Cartersville, GA
06.2022 - 09.2022
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Assigned patrons to suitable tables according to server rotation.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
Ticket Taker
Epic Theatres
Deltona, FL
08.2021 - 03.2022
- Managed cash drawer; collected payment from customers for admission fees and other items purchased at the venue.
- Provided directions to guests throughout the facility.
- Greeted and assisted customers to foster positive experiences.
- Assisted in resolving customer complaints or conflicts as needed.
- Inspected facilities regularly for signs of wear or damage.
- Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and toilet area.
- Vacuumed carpets, furniture, and upholstery.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Responded quickly to spills or accidents using appropriate cleaning materials.
Sales Associate
Red Fox Pet Shop
Orange City, FL
01.2018 - 07.2020
- Guided customers in locating store items while addressing merchandise inquiries.
- Upheld cleanliness standards throughout store, covering floors, windows, and displays.
- Provided customer service by answering questions about pet shop services and products.
- Ensured safe conditions for animals in the store consistently.
- Supervised animal interactions during customer handling to safeguard well-being.
- Supported customers in setting up aquariums and housing for their animals.
- Followed pet care plans and medication guidelines to maintain high care standards.
- Trained new employees on effective animal handling techniques.
- Assisted with grooming tasks such as bathing, brushing, and nail trimming.
- Performs minor medical treatments such as wound care, administering medication, bandaging wounds as instructed by a veterinarian or supervisor.
Stable Hand
Tessie's Horse Facility
Crescent City, FL
01.2016 - 01.2020
- Assisted with daily care and feeding of livestock, ensuring optimal health.
- Shifted animals between grazing areas to foster sufficient access to food.
- Mixed feed, additives and medicines in prescribed portions.
- Administered ointments, liniments, or other medications when necessary.
- Coordinated scheduling of farrier appointments for all horses in the barn.
- Helped load supplies onto trailers for transport to various locations.
- Monitored water sources to ensure clean and constant availability for livestock.
- Provided assistance during veterinary visits as needed.
- Maintained records of horse health care treatments and activities.
Education
Some College (No Degree) - Exercise Science
Georgia Highlands College
Cartersville, GASkills
- Emergency response
- Resource allocation
- Animal Hygiene Maintenance
- Medication administration
- Crisis communication
- Conflict resolution
- Time management
- Attention to detail
- Problem solving
- Animal care
- Customer service
- Effective communication
- Training new employees
Certification
- Certified in CPR
References
References available upon request.
Timeline
911 Dispatcher
Pickens County E911
09.2023 - Current
MST
Lowes Home Improvment
02.2023 - 08.2023
Host
Cracker Barrell
06.2022 - 09.2022
Ticket Taker
Epic Theatres
08.2021 - 03.2022
Sales Associate
Red Fox Pet Shop
01.2018 - 07.2020
Stable Hand
Tessie's Horse Facility
01.2016 - 01.2020
Some College (No Degree) - Exercise Science
Georgia Highlands College