Emma Echelmeier
Star,ID
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
Work History
Restaurant Server
Proof
10.2022 - 01.2023
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Assistant Manager/General Manager
Beans & Brews
07.2022 - 01.2023
Managed the coffee shop inside Ridley's grocery store. Created schedules, ordered products, did inventory, managed client complaints, and did regular barista work.
Caregiver
Onward Solutions
01.2021 - 08.2021
Administered meds, transported clients, prepped meals, clean, run programs, assist in daily tasks, assist with certain medical needs.
Column Writer
09.2020 - 03.2021
- Wrote weekly articles for the Walla Walla University newspaper The Collegian
- Custodian
Ropes Course Team Member
06.2020 - 08.2020
- Ropes course team member and climbing wall instructor during the summer
- Guided children through various obstacles and challenges up to 90 feet high.
Education
Some College (No Degree) - Psychology
Boise State University
Boise, IDSome College (No Degree) - Psychology
Walla Walla University
College Place, WAHigh School Diploma -
Gem State Adventist Academy
Caldwell, ID05.2020
Skills
- Training and Development
- Food Safety and Sanitation
- Inventory Control
- Customer Relationship Management
- POS System Operations
- Sandwich Preparation
- Coffee Machinery
- Coffee and Tea Expertise
- Proofreading Skills
- Story Editing
- Grammatical Skills
- Story Development
- Writing and Editing
Timeline
Restaurant Server
Proof
10.2022 - 01.2023
Assistant Manager/General Manager
Beans & Brews
07.2022 - 01.2023
Caregiver
Onward Solutions
01.2021 - 08.2021
Column Writer
09.2020 - 03.2021
Ropes Course Team Member
06.2020 - 08.2020
Some College (No Degree) - Psychology
Boise State University
Some College (No Degree) - Psychology
Walla Walla University
High School Diploma -
Gem State Adventist Academy
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