Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tabitha Ballew

Leighton

Summary

Dynamic and dedicated professional with extensive experience in customer service at Momma Jean's Restaurant. Proven ability to resolve customer complaints and foster loyalty through effective communication. Skilled in team leadership and administrative support, with a strong focus on enhancing customer experiences and maintaining high standards of service.

Overview

9
9
years of professional experience

Work History

Restaurant Server

Momma Jean's Restaurant
07.2020 - Current
  • Bussed and reset tables to keep dining room and work areas clean.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Cultivated warm relationships with regular customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Childcare Provider

Kid's Depot
10.2017 - 07.2018
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Introduced children to educational games and activities to boost learning.
  • Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Liaised with parents and guardians to discuss child progress.
  • Assisted in potty training and toilet hygiene.

Retail Sales Associate

Harbor Freight
03.2016 - 10.2017
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Greeted customers and provided outstanding customer service.

Education

Associate of Arts - Early Childhood Education

Northwest Shoals Community College
Muscle Shoals, AL
05-2027

High School Diploma -

Muscle Shoals High School
Muscle Shoals, AL
05-2009

Skills

  • Customer service
  • Administrative support
  • Professional telephone demeanor
  • Child development support
  • Verbal and written communication
  • Team leadership
  • Staff training and development
  • Classroom recordkeeping

Timeline

Restaurant Server

Momma Jean's Restaurant
07.2020 - Current

Childcare Provider

Kid's Depot
10.2017 - 07.2018

Retail Sales Associate

Harbor Freight
03.2016 - 10.2017

Associate of Arts - Early Childhood Education

Northwest Shoals Community College

High School Diploma -

Muscle Shoals High School

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