Emma Edwards
Statesboro,GA
Summary
Organized Leasing Specialist known for easily connecting and engaging residents and new clientele. Smart professional with passion for profitable property management. Known for acting quickly in stressful situations and remaining solutions-oriented under pressure.
Overview
4
4
years of professional experience
Work History
Axis Student Living
Campus Apartments
02.2023 - Current
- Answered phone calls and emails and responded to questions from prospects quickly and effectively.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Pleasantly greeted visitors to office, asked questions and offered assistance.
- Conducted property tours with potential rental clients and answered all questions truthfully regarding facility.
- Set appointment times for individuals to tour facilities and see available units.
Planet Smoothie
Teresa Buckley
09.2021 - 08.2022
- Communicated special requests and coordinated daily tasks working with teammates.
- Created quality beverages for customers following recipes and presentation standards.
- Explained product details to share ingredients, allergens or preparation methods.
- Prepared and served juices and blended drinks.
- Followed health, safety and sanitation guidelines with proper handwashing, food storage and sanitization.
- Replenished ingredients, moving from cold or frozen storage to preparation area.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Maintained, operated, set up and cleaned food preparation equipment.
Beez Freeze
Cathie
08.2019 - 09.2021
- Reinforced safety programs by complying with safety procedures and identifying unsafe conditions.
- Kept refrigerated coolers, store shelves and other displays fully stocked and conditioned according to tag allocation or department standards.
- Practiced preventive maintenance by properly inspecting equipment and notifying appropriate department or store manager of items needing repair.
- Assisted with breaking down loads and stocking assigned sections.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
High School Diploma -
East Coweta High School
Sharpsburg, GA05.2022
Skills
- Property Tours
- Leasing and Sales
- Appointment Scheduling
- Phone and Email Etiquette
- Fair Housing Compliance
- Food Packaging and Labeling
- Process Payments
- Maintaining Clean Work Areas
- Health and Safety Standards
- Servsafe Certified
Timeline
Axis Student Living
Campus Apartments
02.2023 - Current
Planet Smoothie
Teresa Buckley
09.2021 - 08.2022
Beez Freeze
Cathie
08.2019 - 09.2021
High School Diploma -
East Coweta High School
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