Kalyn Wilson
Alpharetta,GA
Summary
Experienced consultant with expertise in bookkeeping, payroll, office management, and leasing operations. Adept at delivering exceptional client experiences and streamlining business processes. Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Better Living Manager, Experience Maker
Venterra Realty
03.2023 - Current
- Provide personalized consulting to enhance client living experiences.
- Applied sales techniques to achieve leasing goals and maintain high occupancy rates.
- Executed property marketing strategies, including social media management and advertising.
- Utilized upselling and cross-selling methods to promote additional services and amenities.
- Built strong client relationships and provided exceptional customer service.
- Resolved tenant concerns through effective conflict resolution strategies.
- Operated property management software (Encasa & Anyone Home) for leasing and resident management.
- Maintained basic accounting records and processed payments accurately.
- Ensured compliance with Fair Housing Laws and company policies.
- Conducted property tours and showcased unit features to prospective tenants.
- Supported team coordination, training & mentorship, and delegated tasks to staff.
- Managed resident onboarding and retention, including renewals and move-ins.
- Performed screening and qualification using VERO for applicant verification.
- Enforced community policies and maintained compliance standards.
- Oversaw property inspections (unit walks, curb appeal, and preventative maintenance).
- Assisted with budgeting and forecasting for operational expenses.
- Handled rent collection and delinquency control to minimize outstanding balances.
- Processed accounts payable/receivable and maintained accurate financial records.
- Generated reports and KPIs to track leasing performance and occupancy trends.
- Utilized property management systems (PMS) including SODA & COUPA for operational efficiency.
- Demonstrated decision-making under pressure to resolve urgent issues promptly.
- Organized resident events to foster community engagement and satisfaction.
Better Living Consultant
Venterra Realty
06.2019 - 03.2023
- Oversaw leasing activities and supported property management.
- Maintained accurate records and ensured compliance with regulations.
- Operated property management software (Encasa & Anyone Home) for leasing and resident management.
- Built strong client relationships and provided exceptional customer service.
- Oversaw property inspections (unit walks, curb appeal, and preventative maintenance).
Education
Bachelor of Science - Accounting
Post University
Online05.2027
High School Diploma -
McEachern High School
Powder Springs05-2016
Skills
- Bookkeeping
- Accounting Principles
- Bookkeeping Software Proficiency in QuickBooks Online
- Accounts Payable
- Accounts Receivable
- Bank Reconciliation
- Financial Reporting
- Chart of Accounts
- Tax Preparation Basics
- Data Entry Accuracy
- Payroll Processing
- Tax Compliance
- Payroll Software Proficiency in QuickBooks Payroll
- Reporting
- Auditing
- Scheduling
- Calendar Management
- Document Management
- Office Supply Management
- Reception
- Front Desk Duties
- Sales Techniques
- Property Marketing
- Upselling
- Cross-Selling
- Social Media Management
- Marketing
- Client Relationship Management
- Conflict Resolution
- Property Management Software (Encasa & Anyone Home)
- Basic Accounting
- Knowledge of Fair Housing Laws
- Property Tours
- Team Coordination
- Training
- Mentorship
- Delegation
- Resident Onboarding
- Retention
- Screening
- Qualification (VERO)
- Policy Enforcement
- Property Inspections (unit walks, curb appeal, & preventative maintenance)
- Budgeting
- Forecasting
- Rent Collection
- Delinquency Control
- Accounts Payable/Receivable
- KPIs
- Property Management Systems (PMS) (SODA & COUPA)
- Decision-Making Under Pressure
- Event Planning
- Basic Maintenance Knowledge
- Attention to Detail
- Microsoft Office Proficiency (Word, Excel, OneNote, Copilot & PowerPoint)
Certification
- Intuit Bookkeeping Certification, 12/18/25, https://www.credly.com/users/kalynwilson.59d78022
- QuickBooks Online Certification Level 1, 01/05/26, https://www.credly.com/users/kalynwilson.59d78022
Professional Development
- In the Know: Live Webinar, 09/18/25, Group Internet Based
- Managing Workers, 01/13/26, OAS Self Study
- Sales and Customers - Level 1, 01/04/26, OAS Self Study
- Understanding AI, 01/05/26, OAS Self Study
- Getting Started with Payroll, 01/12/26, OAS Self Study
- Period End - Level 1, 01/05/26, OAS Self Study
- Banking - Level 1, 01/05/26, OAS Self Study
- Expenses and Vendors - Level 1, 01/05/26, OAS Self Study
Timeline
Better Living Manager, Experience Maker
Venterra Realty
03.2023 - Current
Better Living Consultant
Venterra Realty
06.2019 - 03.2023
Bachelor of Science - Accounting
Post University
High School Diploma -
McEachern High School