Emma Erskine
Summary
Creative Social Media Manager eager to utilize analytical and research skills. Adept at media relations and social media management. Collaborative and committed to nurturing relationships with stakeholders, media and clients. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Social Media Manager
The Electric City News
10.2020 - Current
- Increased customer engagement through social media.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
- Oversaw social media presence and aligned posts to include branding and trending ideas.
Social Media Manager
Town Bride Magazine
02.2020 - Current
- Increased customer engagement through social media.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
- Created and implemented impactful strategies to increase company brand awareness and engagement.
Sales Associate
Target
12.2019 - 06.2023
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
Education
Bachelor of Arts - English
Anderson University
Anderson, SC05.2023
Skills
- Online Presence Monitoring
- Audience Engagement
- Content Delivery
- Verbal and Written Communication
- Twitter, TikTok, Pinterest, YouTube, Instagram
- Canva (Software)
References
Brianna Rego
Manager at Target
(864)-324-2929
Julie Johnson
Owner of Town Bride Magazine and The Electric City News
(864)-221-9269
Dr. Derek Updegraff
Associate Professor of English at Anderson University
dupdegraff@andersonuniversity.edu
Timeline
Social Media Manager
The Electric City News
10.2020 - Current
Social Media Manager
Town Bride Magazine
02.2020 - Current
Sales Associate
Target
12.2019 - 06.2023
Bachelor of Arts - English
Anderson University
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