EMMA FLANAGAN
Rockwall
Summary
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
3
3
years of professional experience
Work History
Server
DALLAS ATHLETIC CLUB
06.2024 - 08.2024
- Provided excellent customer service by anticipating needs and responding promptly to requests
- Greeted and accommodated guests, building positive experience from first interaction
- Demonstrated ability to interact with customers in a friendly and professional manner
Acting Coach
ROCKWALL HIGH SCHOOL
09.2021 - 03.2023
- Developed effective communication strategies to support student actors in learning their lines and blocking scenes
- Created lesson plans and provided individualized instruction for students of varying skill levels
- Collaborated with directors to ensure that actors were ready for performance previews or opening nights
Hostess
Standard Service (Heath)
06.2021 - 10.2021
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
BSBA - Marketing
University of Arkansas
Fayetteville, AR05.2027
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Alcohol/Beverage License (TX)
Affiliations
- Phi Mu (Alpha Beta Chapter)
Timeline
Server
DALLAS ATHLETIC CLUB
06.2024 - 08.2024
Acting Coach
ROCKWALL HIGH SCHOOL
09.2021 - 03.2023
Hostess
Standard Service (Heath)
06.2021 - 10.2021
BSBA - Marketing
University of Arkansas
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