Emma Ford

Marc Szczurowski is the owner and can be reached 31-885-4321 or by email projectski@gmail.com

• Streamlined operational processes by implementing efficient workflow management strategies.
• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
• Identified and resolved unauthorized, unsafe, or ineffective practices.
• Trained new employees on proper protocols and customer service standards.
• Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
• Managed cross-functional teams for successful project completion and timely delivery.
• Optimized inventory control procedures to minimize stockouts and excess inventory levels.
• Enhanced team productivity by providing effective training programs and performance management systems.

• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Implemented marketing strategies to increase brand awareness and attract new customers.
• Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decision making.
• Managed day-to-day business operations.
• Trained and motivated employees to perform daily business functions.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.

• Improved customer satisfaction by delivering mail accurately and efficiently to rural areas.
• Streamlined delivery routes for faster service, resulting in increased efficiency and time management.
• Maintained a safe driving record while navigating challenging rural roads and weather conditions.
• Organized mail and packages daily, ensuring accurate deliveries and timely pickups.