Emma Franquiz
Summary
As retail professional, equipped with valuable experience in customer service and store operations. Committed to teamwork and achieving results, consistently reliable and adaptable to changing needs. Proficient in inventory management and point-of-sale systems, with strong focus on communication and problem-solving.
Overview
5
5
years of professional experience
Work History
Store Team Member
Ben and Jerry's
01.2024 - Current
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Processed customer orders and accurately handled payment transactions.
Tutor
Personal Family
09.2019 - Current
- Provided homework assistance using specific curriculum and materials.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
Sales Associate
Under Armour
11.2023 - 01.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Education
Bachelor of Science in Business Administration - Finance Wealth Management
Coastal Carolina University
Conway, SC05-2027
Skills
- Reliability and punctuality
- Cash handling accuracy
- Goal-oriented mindset
- Customer engagement
- Strong communication and interpersonal skills
- Team cooperation
Timeline
Store Team Member
Ben and Jerry's
01.2024 - Current
Sales Associate
Under Armour
11.2023 - 01.2024
Tutor
Personal Family
09.2019 - Current
Bachelor of Science in Business Administration - Finance Wealth Management
Coastal Carolina University
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