Emma Frodge
Libertytown,OH
Summary
Versatile and dynamic professional with experience at AE Door & Window, adept in organization and time management. Excelled in roles requiring excellent telephone skills and data entry, ensuring high customer satisfaction and efficiency. Proven track record of enhancing customer relationships and streamlining operations, showcasing a blend of hard and soft skills.
Overview
3
3
years of professional experience
Work History
Receptionist
AE Door & Window
06.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Server
Skyline Chili
09.2023 - 04.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Sales Associate
Mike’s Carwash
06.2022 - 04.2023
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Consistently places a high value on customers and all issues related to customer; objectively listens to, understands and represents customer feedback; anticipates customer needs and develops appropriate solutions; meets all promises and commitments made to customers
Education
No Degree - Primary Education
Miami University
Oxford, OH05-2028
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
Accomplishments
- Graduated High School with a GPA of 4.05
- Received a raise at Mike's after only a month of work
Languages
English
Full Professional
Timeline
Server
Skyline Chili
09.2023 - 04.2024
Receptionist
AE Door & Window
06.2022 - Current
Sales Associate
Mike’s Carwash
06.2022 - 04.2023
No Degree - Primary Education
Miami University
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