Emma Gallagher
Middletown,Ohio
Summary
Dependable waitress successful in providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
5
5
years of professional experience
Work History
Real Estate Agent
Sibcy Cline Real Estate
11.2023 - Current
- Communicated with clients to understand property needs and preferences.
Waitress
Skyline Chili
02.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Server
Swaffys Ice Cream
04.2019 - 04.2021
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
Real Estate License -
Hondros College of Real Estate
Dayton, OH10.2023
Skills
- Customer Service
- Complex Problem-Solving
- Excellent communication
- Attention to detail
- Conflict resolution
- Strong multitasking
- Stress management
- Adaptability
Timeline
Real Estate Agent
Sibcy Cline Real Estate
11.2023 - Current
Waitress
Skyline Chili
02.2021 - Current
Server
Swaffys Ice Cream
04.2019 - 04.2021
Real Estate License -
Hondros College of Real Estate
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