Emma Garcia
2718 Willard St. Corpus Christi,TX
Summary
Certified Medical Assistant with background working in a healthcare environment. Demonstrated strengths include clinical procedures, patient education, and administrative tasks. Well-versed in medical terminology, medical health records, and HIPAA regulations. Previous work has consistently resulted in improved patient care through effective communication and procedural efficiency.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant/Office Manager
Dr. Sergio A. Avalos Family Medicine
Corpus Christi , TX
02.2011 - 12.2020
- Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
- Provided support to patients by helping them fill out forms and answering their questions about health care services.
- Administered injections, immunizations, medications
- Educated patients on preventive care topics, such as medication compliance.
- Collected urine samples from patients
- Maintained cleanliness in examination rooms
- Answered patient calls promptly and directed inquiries to the appropriate department
- Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
- Managed inventory of medical supplies
- Monitored lab results for accuracy and alerted physicians immediately if any abnormalities were detected.
- Processed payments from patients accurately
- Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Educated patients about medications, procedures and physician's instructions.
- Organized charts, documents and supplies
- Contacted pharmacies to submit and refill patients' prescriptions.
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Administered medications under physician's supervision.
Education
GED -
Crossroads Adult Education Program
Corpus Christi, TX05-2024
Medical Assisting
South Texas Vocational Technical Institute
Corpus Christi, TX10-2010
Phlebotomy
South Texas Vocational Technical Institute
Corpus Christi, TX10-2010
Skills
- HIPAA Compliance
- Medical Terminology
- Patient Scheduling
- Vital Signs
- Patient Assessments
- Patient documentation
- Payment Collection
- Medical Records
- Patient-focused care
- Conversant in English/Spanish
- Insurance Verification
- Compassionate
- Customer Service
- Team management and supervision
- Appointment Setting
- Data Entry
Certification
- Registered Medical Assistant (RMA)
- Certified Medical Assistant (CMA)
- Certified Phlebotomy Technician (CPT)
- Microsoft Office Specialist (MOS)
- CPR/AED/First Aid Certification – American Red Cross or American Heart Association.
Timeline
Certified Medical Assistant/Office Manager
Dr. Sergio A. Avalos Family Medicine
02.2011 - 12.2020
- Registered Medical Assistant (RMA)
- Certified Medical Assistant (CMA)
- Certified Phlebotomy Technician (CPT)
- Microsoft Office Specialist (MOS)
- CPR/AED/First Aid Certification – American Red Cross or American Heart Association.
GED -
Crossroads Adult Education Program
Medical Assisting
South Texas Vocational Technical Institute
Phlebotomy
South Texas Vocational Technical Institute
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