Emma Gilewski
Georgetown,TX
Summary
Dynamic and results-oriented professional with extensive experience at Berry Creek Country Club, exceptional customer service and a strong work ethic. Excelled in guest engagement and team collaboration, enhancing dining experiences through meticulous attention to detail and efficient POS system operation. Proven ability in suggestive selling and order accuracy, significantly contributing to workplace efficiency and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Server
Berry Creek Country Club
01.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Ranch Hand
Cynthia St.Dennis
03.2021 - 05.2023
- Mended fences in disrepair to prevent livestock from wandering off and to keep predators out.
- Herded livestock using horses or ranch ATVs.
- Helped maintain lawn, pastures, stables, etc.
- Cleared brush and maintained trails to keep ranch safe and accessible for animals and people.
- Branded and tagged livestock for proper identification and security when lost and stolen.
- Ensured healthy livestock through regular monitoring, vaccination, and treatment of illnesses.
- Repaired equipment and animal living spaces.
- Provided comprehensive care for horses including grooming, feeding, exercising, and medical attention as needed.
- Cared for about 60 plus animals by feeding, watering, vaccinating and assisting with birthing.
Education
High School Diploma -
Thorndale High School
Thorndale, TX05-2023
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Menu memorization
- Team collaboration
- Sales expertise
- Order accuracy
- Suggestive selling
- Point of sale operation
Timeline
Server
Berry Creek Country Club
01.2024 - Current
Ranch Hand
Cynthia St.Dennis
03.2021 - 05.2023
High School Diploma -
Thorndale High School
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