Emma Grotto
Royersford,PA
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
3
3
years of professional experience
Work History
Server
MaGerks Pub & Grill
Royersford, Pennsylvania
12.2024 - Current
- Delivered excellent customer service in fast-paced dining environment.
- Accurately took customer orders and communicated with kitchen staff.
- Maintained cleanliness of tables and dining areas during shifts.
- Processed payments and handled cash transactions at meal completion.
- Created welcoming atmosphere by engaging with guests consistently.
- Executed opening and closing duties, including dining area setup and supply restocking.
Host
Texas Roadhouse
Royersford, Pennsylvania
01.2023 - 10.2024
- Greeted and seated guests, fostering a welcoming atmosphere.
- Monitored wait times and communicated updates to guests.
- Maintained cleanliness and organization of front-of-house area.
- Handled reservations via phone and in person.
Cashier
Sweetberry Bowls
Royersford, Pennsylvania
05.2023 - 10.2023
- Processed customer transactions efficiently using point-of-sale system.
- Delivered friendly, attentive service to enhance overall customer experience.
- Educated customers on nutrition and menu offerings to promote informed choices.
Education
High School Diploma -
Spring Ford
Royersford, PA06-2025
Skills
- Customer service
- Team collaboration
- Effective communication
- Time management
- Guest engagement
Accomplishments
- 95% and above for all 4 years of High School award
- Distinguished Honors
- Honor roll student
Timeline
Server
MaGerks Pub & Grill
12.2024 - Current
Cashier
Sweetberry Bowls
05.2023 - 10.2023
Host
Texas Roadhouse
01.2023 - 10.2024
High School Diploma -
Spring Ford
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