Emma Guerard
Arlington,IL
Summary
Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Cashier
Pet Supplies Plus
07.2022 - 04.2023
- Identified and resolved discrepancies and errors in customer accounts.
- Set up new sales displays each week with fresh merchandise.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Processed refunds and exchanges in accordance with company policy.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Maintained health and well-being of all animals in store
Cashier
McAllister's Deli
03.2022 - 08.2022
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and responded to requests for information.
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
- Processed credit card, EBT, and gift certificate payments with electronic computer system.
- Operated register system to process new purchases, item returns, and merchandise exchanges.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
Cashier
Panera Bread
05.2021 - 12.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Performed cash, card and check transactions to complete customer purchases.
- Used POS system to enter orders, process payments and issue receipts.
Education
High School Diploma -
John Hersey High School
Arlington Heights IL05.2022
Skills
- Conflict Resolution
- Payment Collection
- Refund Handling
- Money Handling
- Return and Exchange Processing
- Order Packaging
- Customer Transactions
- Service Minded
- Time Management Skills
- Punctual
- Team Player
- Easily Trained
Languages
Spanish
Limited Working
Timeline
Cashier
Pet Supplies Plus
07.2022 - 04.2023
Cashier
McAllister's Deli
03.2022 - 08.2022
Cashier
Panera Bread
05.2021 - 12.2021
High School Diploma -
John Hersey High School
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