High-energy worker skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
5
5
years of professional experience
Work History
Sales Associate
American Eagle Outfitters, Inc
Concord, NC
06.2022 - Current
Engaged customers in friendly, professional dialogue to determine needs.
Upsold additional items based on customer interests and needs.
Assisted teammates with sales-processing tasks to meet daily sales goals.
Provided accurate information about products, prices and services.
Computed purchases and received and processed cash or credit payment.
Youth Soccer Referee
Charlotte Referee Organization
Charlotte, NC
09.2022 - Current
Made accurate calls based on knowledgeable reading of league regulations and knowledge of soccer rules.
Enforced fair play by discouraging unacceptable behavior through disciplinary action.
Communicated effectively with coaches about rule interpretations as necessary.
Regulated play, maintained control of players and signaled to players regarding infractions.
Hostess
Harrisburg Family House
Harrisburg, NC
01.2019 - 01.2021
Tracked seated guests and available seating using computer-based and mobile reservation software.
Stayed attentive to server availability and table turnover to quickly seat guests.
Answered phones promptly to record and confirm reservations.
Managed guest expectations by relaying information regarding hours, wait times and specials.
Greeted guests and sat customers at tables or in waiting areas.
Education
Bachelor of Science - Exercise And Sports Science
University of North Carolina At Chapel Hill
Chapel Hill, NC
05-2027
High School Diploma -
Hickory Ridge High School
Harrisburg, NC
06-2023
Skills
Product Sales
Customer Needs Assessment
Upselling
Cash Handling
Written and Oral Communication Skills
Teamwork and Collaboration
Excellent Communication Skills
Relationship Building
Multi-Tasking Strength
Positive and Professional
Affiliations
Atrium Health Cabarrus volunteer in cancer lounge & physical therapy center (Summers 2019- present)
Pi Beta Phi sorority (Chapel Hill, NC)
Avid hiker and gym enthusiast
Accomplishments
Junior Marshal (Hickory Ridge High School, Harrisburg NC)
AP Capstone Diploma (Hickory Ridge High School, Harrisburg NC)
Peggy Haywood Scholarship
Atrium Health Cabarrus Junior Volunteer Scholarship
Graduated with 4.5 GPA (Hickory Ridge High School, Harrisburg NC)