Emma Henson
Bloomington,IN
Summary
Experienced with patient assessment, therapeutic exercises, and developing personalized care plans. Utilizes effective communication skills to ensure seamless coordination between patients and healthcare teams. Track record of supporting clients in achieving their rehabilitation goals through dedicated and compassionate care.
Overview
5
5
years of professional experience
Work History
Server
Olive Garden
02.2023 - Current
- Provide excelled customer service to ensure satisfaction
- Respond efficiently to guest inquiries and complaints in a professional manner
- Ensure that each guest is served courteously, quickly, and efficiently
Physical Therapy Shadowing
Reid Rehabilitation Services
06.2024 - 08.2024
- Maintained a high level of proficiency with rehabilitation equipment setup, maintenance, and usage for optimal results during therapy sessions.
- Observed physical therapy assessments and treatments for various medical conditions
- Performed therapeutic exercises with patients to improve strength, range of motion, balance, conditions, posture, and ambulation
Hostess/Server
Texas Roadhouse
06.2020 - 08.2022
- Demonstrated strong interpersonal skills when interacting with customers
- Created an enjoyable atmosphere by engaging in friendly conversation with each guest
- Provided excelled customer service by addressing customer needs promptly
Physical Therapy Intern
Whitewater Valley Rehabilitation
01.2021 - 05.2021
- Facilitated efficient clinic operations by organizing therapy equipment, sanitizing treatment areas, and preparing patients for appointments.
- Increased understanding of physical therapy concepts among patients by offering clear explanations and demonstrations when needed.
- Increased patient satisfaction through empathetic communication and active listening skills.
Education
Bachelor of Science - Exercise Science
Indiana University, Bloomington
Bloomington, IN05-2025
Skills
- Dedicated work ethic
- Strong customer service
- Collaborative teamwork
- Patient relations
Timeline
Physical Therapy Shadowing
Reid Rehabilitation Services
06.2024 - 08.2024
Server
Olive Garden
02.2023 - Current
Physical Therapy Intern
Whitewater Valley Rehabilitation
01.2021 - 05.2021
Hostess/Server
Texas Roadhouse
06.2020 - 08.2022
Bachelor of Science - Exercise Science
Indiana University, Bloomington
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