Emma Herring
Stillwater,OK
Summary
Dynamic and results-oriented professional with a proven track record at Walt Disney World Company, where exceptional customer service and a strong work ethic led to memorable guest experiences. Skilled in Microsoft Office and adept at leveraging technology to enhance efficiency. Excelled in fast-paced environments, demonstrating a unique blend of guest engagement and technical proficiency.
Overview
3
3
years of professional experience
Work History
Server
Eskimo Joes
01.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Intern
Walt Disney World Company
08.2022 - 12.2022
- Providing excellent customer service the “Disney” way.
- Work seamlessly with co-workers to give guests the immersive experience you expect from Disney World.
- Provide magical moments for guests by going above and beyond what was expected of me.
- Using technology to check guests in and confirm information for reservations.
- Keep shelves stocked to ensure all stores look their best.
Student Worker
Innovation Studio
10.2021 - 05.2022
- Checking patrons in for appointments.
- Scheduling appointments.
- E-mail correspondence via Outlook.
- Running technology such as laser printers, 3D printers, virtual reality, and a recording studio complete with microphones, green screen, and several different types of cameras.
Education
Fashion Design And Technology
Oklahoma State University
Stillwater, OKVelma-Alma High School
Velma, OK05.2021
Skills
- Strong Work Ethic
- Exceptional Customer Service
- Cash Handling
- Guest Engagement
- Proficient in Microsoft programs including Excel, Word, Power Point, and Outlook
Timeline
Server
Eskimo Joes
01.2023 - Current
Intern
Walt Disney World Company
08.2022 - 12.2022
Student Worker
Innovation Studio
10.2021 - 05.2022
Fashion Design And Technology
Oklahoma State University
Velma-Alma High School