Emma Hoover
Big Apple Bagels
ROCHESTER,MI
2
years of professional experience
Offering strong communication and organizational skills, eager to learn and develop in retail environment. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail. Ready to use and develop customer service and my marketing skills in any role.
Work History
Cashier
1 Year 4 Months- Maintained clean and organized cashier area to enhance customer experience.
- Promoted loyalty program benefits to customers, increasing member sign-ups significantly.
- Monitored inventory levels of concession items to support timely restocking efforts.
- Greeted customers entering store and responded promptly to customer needs.
Cashier
1 Year 2 Months- Processed customer transactions accurately and efficiently using point-of-sale system.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisted in training new cashiers on operational procedures and company policies.
- Handled cash management, including balancing registers at the end of shifts.
Education
High School Diploma
- Marketing
- [Academic and Athletic] Scholarship Recipient
Skills
Cash handling
Client support
Customer assistance
Customer service excellence
Cleaning and sanitizing
Point-of-sale operation
Time management skills
Inventory management
Reliability and punctuality
Customer satisfaction
Patience and empathy
Timeline
Cashier
Big Apple Bagels
04.2023 - 08.2024Read More
Cashier
NCG Cinemas
03.2022 - 05.2023Read More
Rochester Christian University
from Marketing
Read More
Grand Blanc High School
High School Diploma
Read More