Emma Jackson
Louisville
Summary
Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Known for flexibility, reliability, and unwavering focus on achieving results through collaboration and adaptability. Proficient in developing tailored training programs, building rapport, and enhancing team dynamics.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Papa Murphy's Take and Bake Pizza
07.2021 - Current
- Time management skills to complete duties related to the opening and closing of the store.
- Prepared and assembled pizzas according to customer specifications and quality standards.
- Maintained cleanliness and organization of workstations to ensure efficient operations.
- Collaborated with team members to optimize workflow during peak hours for improved efficiency.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Utilized technology skills to use the registers.
- Exhibited the ability to count and handle money.
- Handled industrial food machinery to prepare and package food.
Assistant Athletic Director
DuPont Manual Athletics Department
07.2021 - Current
- Used time management skills to set up and efficiently cover games.
- Employed communication skills to be able to solve problems and work with staff and paying fans.
- Used organizational and communication skills to set up and take down concession stands.
- Effectively communicated expectations and rules to volunteers from various sports.
- Utilized technology skills to order and track inventory weekly.
- Exhibited the ability to count and handle money.
- Handled other duties as assigned/needed
Assistant Varsity Coach
DuPont Manual Girls Soccer
07.2021 - Current
- Collaborated with head coach to implement strategic game plans and training sessions.
- Utilized effective communication skills to teach, coach, and motivate student athletes.
- Helped coordinate team communications, ensuring alignment between coaches, players, and parents.
- Used time management skills to help run practices and warmups for games.
- Developed relationships with the student athletes.
- Maintained equipment and facilities.
- Coordinated policies and emergency plans with athletic trainers.
Coach
DuPont Manual Boys Volleyball
01.2025 - Current
- Developed practice plans to enhance team performance and skill development.
- Implemented game strategies to optimize player strengths and improve match outcomes.
- Facilitated communication between players, parents, and the athletic department.
- Managed conflict resolution with players, parents, and booster officers.
Education
Bachelor of Science - Health and Human Performance
University of Louisville
Louisville, KY05.2023
Skills
- Effective communication
- Group leadership
- Decision-making
- Building relationships
- Customer service
Timeline
Coach
DuPont Manual Boys Volleyball
01.2025 - Current
Assistant Manager
Papa Murphy's Take and Bake Pizza
07.2021 - Current
Assistant Athletic Director
DuPont Manual Athletics Department
07.2021 - Current
Assistant Varsity Coach
DuPont Manual Girls Soccer
07.2021 - Current
Bachelor of Science - Health and Human Performance
University of Louisville