Emma Jones
Indianapolis,IN
Summary
Responsive team leader with strong sales background combined with motivational and encouraging style. Talented trainer, problem-solver and planner takes on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and positive attitude.
Overview
2
2
years of professional experience
Work History
Front End Supervisor
Kroger
Indianapolis, Indiana
04.2023 - 11.2024
- Maintained accurate records of inventory, sales, and employees.
- Developed and implemented strategic plans for front end operations to ensure customer satisfaction.
- Reviewed employee timecards for accuracy and approved payroll submissions accordingly.
- Trained, managed and motivated employees to promote professional skill development.
Lead Floral Designer
Kroger
Indianapolis, IN
04.2023 - 11.2024
- Created unique bouquets using a variety of different types of foliage and blooms.
- Promoted customer satisfaction by recommending flower pairings and greenery options for floral arrangements.
- Supervised staff of florists in design, production, and customer service.
- Utilized expert communication skills to collaborate with customers and design bouquets, corsages and other floral pieces to meet requirements.
- Ordered and maintained floral inventory and supplies to meet customer demand and offer seasonal varieties.
- Maintained inventory of fresh flowers, plants, vases, containers, ribbons, and other supplies.
- Cut, arranged and produced flower bouquets and potted perennial plants according to customer specifications.
- Developed marketing campaigns for seasonal promotions at retail locations.
Education
High School Diploma -
Franklin Central High School
Indianapolis, INSkills
- Complaint resolution
- Cash counting
- Time management
- Fraud prevention
- Cash handling accuracy
- Team supervision
- Sales coaching
- Listening skills
- Employee motivation
- Workflow management
- Administrative skills
- Price verification
- Display setup
- Effective planning
- Team building
- Goals and performance
Timeline
Front End Supervisor
Kroger
04.2023 - 11.2024
Lead Floral Designer
Kroger
04.2023 - 11.2024
High School Diploma -
Franklin Central High School