Emma Jones
Geneva,IL
Summary
Senior Inside Sales Representative seeking personal and professional growth in electronics industry, in assuming front line responsibility to strengthen customer relations, grow revenue, and help to expand industry influence of Littelfuse.
Overview
9
9
years of professional experience
Work History
Senior Inside Sales Representative
Littelfuse
Rosemont, Illinois
02.2023 - Current
- Provides core support to GAM/RSM/FAE; fields customer requests around quality, samples, sourcing, and technology crosses.
- Works with PM teams and sales to obtain and recommend competitive pricing, so as to win business at key accounts and maximize profit.
- Negotiates and manages global contract pricing YoY; ensures alignment across organization and business channels.
- Additional sales duties, as dictated by management.
Sales Associate
Sierra
Batavia, Illinois
12.2022 - Current
- Helps to manage and rotate inventory, operate registers, and assist department heads with product displays.
- Adheres to operational standards whilst providing an exceptional, personalized customer experience.
Shift Supervisor, Barista
Starbucks
Multiple Locations, CA and IL
08.2020 - 02.2023
- Hand crafted beverages to customer specifications whilst maintaining corporate standards at fast paced, high volume locations.
- Collaborated with co-workers to promote a store culture which emphasized camaraderie, thus optimizing overall team performance.
- Performed closing duties, including balancing drawers, preparing deposits, and adhering to security protocol.
Sales Associate
Coach
Multiple Locations, IL
09.2016 - 10.2019
- Determined/ created needs of global, walk-in customers at flagship location on Michigan Ave.
- Converted prospective buyers into meaningful, personal clientele to drive repeat business, generate higher profits, and encourage brand loyalty.
- Consistently exceeded personal sales goals as calculated by management monthly.
Education
Bachelor of Arts - Cinema Art & Science
Columbia College, Chicago
Chicago, IL05-2020
Skills
- Knowledge of SAP, LFBC, Excel
- Building customer relationships
- Time management
- Effective communication
- Problem solving
- Team collaboration
Accomplishments
- Yellow Belt, Six Sigma, 2024
- WiN Mentorship Program, David De Horn
References
References available upon request.
Timeline
Senior Inside Sales Representative
Littelfuse
02.2023 - Current
Sales Associate
Sierra
12.2022 - Current
Shift Supervisor, Barista
Starbucks
08.2020 - 02.2023
Sales Associate
Coach
09.2016 - 10.2019
Bachelor of Arts - Cinema Art & Science
Columbia College, Chicago