Emma Jose
Summerfield
Summary
Dynamic and highly reliable professional with extensive experience at Hilton Hotels Corporation, excelling in customer service and cash handling. Proven track record of boosting sales and fostering client satisfaction through effective communication and teamwork. Adaptable and detail-oriented, consistently achieving goals in fast-paced environments while maintaining high energy & a smile.
Overview
5
5
years of professional experience
Work History
Bartender/ Server
Hilton Hotels Corporation
06.2024 - 12.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Wing House Girl
Winghouse Bar & Grill
12.2023 - 06.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
Residential Sales Representative
TruGreen Lawn Care
01.2023 - 11.2023
- Cultivated a referral network of satisfied clients, leading to increased business opportunities and sustained revenue growth.
- Achieved high levels of client satisfaction by conducting regular follow-ups post-sale to ensure continued contentment with their purchase decision.
- Collaborated with team members to achieve collective sales targets, fostering a positive work environment.
Salesperson/ Tunnel Technician
Caliber Carwash
03.2020 - 05.2021
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to meet quotas & efficiently handle high volumes of cars going through the wash.
- Managed the tunnel, ensuring proper cleanliness & maintenance.
Education
Honors Graduate
North Marion
Sparr, FL05.2023
Skills
- Professional appearance
- Cash handling
- Customer service
- Point of sale systems
- Communication skills
- Team collaboration
- Time management
- Sales techniques
- Problem solving
- Attention to detail
- Adaptability
- Strong multitasking
- Highly reliable
- Patience and tolerance
- Cleanliness and hygiene
Timeline
Bartender/ Server
Hilton Hotels Corporation
06.2024 - 12.2024
Wing House Girl
Winghouse Bar & Grill
12.2023 - 06.2024
Residential Sales Representative
TruGreen Lawn Care
01.2023 - 11.2023
Salesperson/ Tunnel Technician
Caliber Carwash
03.2020 - 05.2021
Honors Graduate
North Marion
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