Emma Kaye
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
5
5
years of professional experience
Work History
Manager
Sunrise Health Foods
10.2023 - Current
- Enhanced customer satisfaction by promptly resolving disputes, maintaining open communication, and ensuring high-quality service delivery.
- Created and updated inventory reports and records across multiple departments, ensuring accurate stock levels and availability.
- Managed store operations, including opening/closing procedures, cash handling, and compliance with safety regulations.
- Participated in external trainings on holistic health and specific supplement brands, improving product knowledge and sales effectiveness.
Sales Consultant
Penny Mustard Furnishings
05.2022 - 09.2023
- Used consultative sales techniques to understand customer needs and recommend and/or upsell relevant products and services.
- Built strong client relationships for repeat business through exceptional customer service and follow-up communication.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
- Increased sales revenue by effectively assessing customer needs and recommending appropriate furniture solutions.
District Manager
Aldi
07.2019 - 05.2021
- Supervised 4 locations, enforcing high-quality standards of operation and managing monthly sales of $3.9M
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
Education
Bachelor of Science - Hospitality And Tourism Management
Purdue University
West Lafayette, IN05.2019
Skills
- Critical Thinking
- Physical Organization
- Communication (Written and Verbal)
- Attention to Detail
- Problem-solving
- Proficiency in Microsoft O365
Timeline
Manager
Sunrise Health Foods
10.2023 - Current
Sales Consultant
Penny Mustard Furnishings
05.2022 - 09.2023
District Manager
Aldi
07.2019 - 05.2021
Bachelor of Science - Hospitality And Tourism Management
Purdue University
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