Emma Keefe
Rochester,MN
Summary
I am a young, hardworking individual with several years of management experiences and leadership. I have a variety of educational background, including science classes such as Anatomy and Physiology, Micro-biology, etc. I am currently completing my Bachelors of Applied Sciences degree at Winona State. I have a passion for helping people, and I would love to be a part of the team.
Overview
5
5
years of professional experience
Work History
Maintenance Manager
Rochester Athletic Club
12.2021 - Current
- Manage a team of 8 - 10 associates per shift.
- Coach new hires in company expectations, procedures and safety protocols.
- Provide guidance and support for skill development and performance improvement.
- Provide performance feedback to associates.
- Promote a culture of continuous improvement by encouraging open communication, problem-solving, and department efficiency.
- Monitor and manage member behavior to ensure it aligns with the company policies and expectations.
- Accomplish basic facility maintenance to ensure longevity of supplies and equipment.
- Evaluate and prioritize situations and tasks for time and fiscal responsibility.
- Oversee various maintenance projects simultaneously such as: pool, tennis court, laundry, locker rooms, general and indoor/outdoor maintenance.
Kids Club Associate
Rochester Athletic Club
01.2020 - Current
- Collaborate with team members to ensure a safe and nurturing environment for all children at the Kids Club.
- Address concerns and offer guidance on child development strategies.
- Manage daily tasks, maintaining accurate records of attendance, incident reports, behavior reports, and parent communication.
- Promote positive behavior among members through reinforcement strategies and proactive conflict resolution techniques.
- Serve as a mentor to new staff members, providing training on policies, procedures, and department best practices.
- Maintain a clean, organized, and inviting environment that fosters diversity, creativity, and learning for children.
- Complete daily cleaning checklists consisting of but not limited to sanitizing toys, sweeping and mopping floors and basic department maintenance.
- Use positive behavior management techniques to enhance social interactions and emotional development.
- Read stories, sang songs and facilitated creative play.
- Assist with potty training and toilet hygiene.
- Log information regarding naps, feedings and any medications administered.
Locker Room Attendant
Rochester Athletic Club
10.2018 - 12.2021
- Enhance customer satisfaction by maintaining a clean and organized locker room environment.
- Wash, dry and fold linens and towels.
- Streamline laundry operations, ensuring timely restock of fresh towels and linens for member convenience.
- Maintain accurate inventory levels of linens, towels, paper products, soap, hairspray, mouth wash, and other personal care items.
- Assist with lost or stolen items.
- Enhance member experience by promptly reporting any observed issues or incidents to management for swift resolution.
- Greet members and offered them assistance.
- Attend to the needs and questions of members.
- Utilized computer system to track member lockers with advanced EID band technology.
Education
Bachelor of Science - Healthcare Leadership And Administration
Winona State University
Winona, MN12.2025
Associate of Arts - Liberal Arts And Sciences
Rochester Community And Technical College
Rochester, MN12.2023
High School Diploma -
John Marshall High School
Rochester, MN06.2021
Skills
- Staff Management
- Training and Development
- Multitasking Abilities
- Facilities Management
Certification
- First Aid/CPR Certified
Timeline
Maintenance Manager
Rochester Athletic Club
12.2021 - Current
Kids Club Associate
Rochester Athletic Club
01.2020 - Current
Locker Room Attendant
Rochester Athletic Club
10.2018 - 12.2021
Bachelor of Science - Healthcare Leadership And Administration
Winona State University
Associate of Arts - Liberal Arts And Sciences
Rochester Community And Technical College
High School Diploma -
John Marshall High School
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