Emma Konopa
Bedford,OH
Summary
Experienced in front counter operations with focus on customer service and order processing. Strengths include multitasking, communication skills, and ability to work in fast-paced environments. Brought improvement to previous workplaces by streamlining processes, enhancing customer satisfaction, and maintaining high level of cleanliness and organization.
Overview
3
3
years of professional experience
Work History
Front Counter Worker
Stoshs Kolaches - Bakery
Parma, OH
04.2022 - Current
- Greeted customers and provided exceptional customer service.
- Assisted customers with menu selections, answered questions and made recommendations.
- Processed payments accurately and efficiently while maintaining a balanced cash drawer.
Hostess
Riptydz
Myrtle Beach, SC
05.2024 - 08.2024
- Greeted guests upon arrival and escorted them to their tables.
- Supervised a team of hostesses, ensuring all duties were completed in a timely manner.
- Assisted with seating arrangements for large groups and special occasions.
- Verified reservations and wait times with customers.
- Maintained a clean and organized dining area.
Education
Bachelor of Early Childhood Care And Education -
Capital University
Columbus, OH05-2027
High School Diploma -
Independence Highschool
Independece Ohio 06-2023
Skills
- Excellent work ethic
- Cleanliness and sanitation
- Team Player
- College golfer
- Effective Communication
- Resourceful
Affiliations
I am captain of the Capital University Women's Golf Team! Golf is a huge part of my life. Playing golf has taught me patience, problem solving, and much more. Golf has helped me advance my work ethic and continue to have a growth mindset.
Accomplishments
- Captain - Independence high school girls golf team
- Capitan - Capital University women's golf team
- Honor roll through out high school
- Most Improved player award
Timeline
Hostess
Riptydz
05.2024 - 08.2024
Front Counter Worker
Stoshs Kolaches - Bakery
04.2022 - Current
Bachelor of Early Childhood Care And Education -
Capital University
High School Diploma -
Independence Highschool
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